NEOGOV · 17 hours ago
Administrative Services Manager (Replaces Exec. Asst. to Chief of Police)
100 REEF ROAD, CT
Full-time
Onsite
Senior Level
$100K/yr - $100K/yr
7+ years expNEOGOV is seeking an Administrative Services Manager for the Office of the Chief of Police. This role involves providing oversight of administrative services, staff supervision, and operational coordination, while acting as a trusted advisor to the Chief on various administrative matters.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Exercises independent judgment in interpreting, applying, and recommending administrative and procedural actions consistent with departmental policy, collective bargaining agreements, and legal requirements
Represents the Office of the Chief in interactions with department leadership, municipal officials, Police Commissioners, and external law enforcement agencies at the Chief’s direction
Screens, prioritizes, and coordinates communications directed to the Chief, ensuring timely responses and appropriate follow-up while maintaining confidentiality
Serves as the principal confidential administrative liaison to the Chief of Police, managing highly sensitive information including personnel, labor relations, disciplinary matters, internal affairs materials, and attorney-client privileged communications
Analyzes office operations, procedures, workloads, and scheduling; develops and implements recommendations to improve efficiency, effectiveness, and internal controls
Directs and coordinates administrative support functions for the Office of the Chief, ensuring efficient workflow, consistent procedures, and effective service delivery
Oversees records management systems, restricted files, and department data repositories, ensuring secure access, compliance, and proper retention of confidential information
Serves as point of coordination for department administrative infrastructure, including office equipment, telecommunications, IT systems, facilities maintenance, and vendor services
Coordinates with Human Resources on onboarding, training, and administrative personnel matters as appropriate
Establishes priorities, allocates resources, and ensures adequate administrative coverage for critical departmental functions
Provides guidance, direction, and performance feedback to staff; ensures adherence to professional standards, confidentiality requirements, and departmental policies
Supervises, assigns work to, and evaluates administrative, clerical, and part-time support staff assigned to the Office of the Chief
Coordinates and conducts administrative studies, special assignments, and operational reviews on behalf of the Chief of Police
Leads and coordinates cross-functional administrative projects, ensuring deadlines, deliverables, and objectives are met
Prepares analytical reports, statistical summaries, and technical documents to support decision-making, budget development, and strategic initiatives
Researches emerging law enforcement administrative and organizational issues and provides background materials and recommendations as requested
Assists in the development of departmental budget recommendations related to administrative services, equipment, and operational support
Oversees requisitions, direct payments, reimbursements, inventory control, and tracking of administrative resources and supplies
Prepares procurement and bidding materials in accordance with municipal requirements, including bid solicitation, coordination with vendors, and award notifications
Projects departmental administrative and equipment needs and coordinates purchasing, maintenance, and lifecycle management
Chairs or coordinates employee committees and special events as assigned, including department ceremonies and recognition functions
Coordinates administrative support for command staff meetings, training sessions, interview panels, department-wide meetings, and special events
Plans and organizes department and town-wide meetings hosted by the Police Department
Serves as administrative coordinator and primary point of contact for the Board of Police Commissioners, including preparation of agendas, supporting materials, and official meeting records
Coordinates information received from municipal departments, boards, commissions, and external agencies to ensure timely and accurate communication
Provides general information to the public regarding departmental administrative services and operations, referring matters as appropriate
Serves as the first point of contact for the Office of the Chief, promoting accessibility while ensuring appropriate routing and resolution of inquiries
Controls and supervises access to confidential records and ensures compliance with applicable laws, policies, and professional standards
Ensures administrative practices support transparency, accountability, and organizational integrity while protecting sensitive information
Maintains strict confidentiality of all sensitive and restricted information, including internal affairs investigations, administrative investigations, labor relations materials, personnel records, and legal communications
Qualification
Required
Seven (7) years of progressively responsible administrative, operational, or management experience in a municipal, governmental, public safety, or similarly complex organization
Experience must include responsibility for confidential matters involving personnel, labor relations, discipline, or legal issues
Supervision and performance evaluation of administrative or professional staff
Independent analysis of policies, procedures, workflows, or organizational operations
Ability to pass a comprehensive background investigation due to the confidential nature of the position
Availability to attend evening meetings, special events, or emergency-related assignments as required
Continued compliance with confidentiality and ethics requirements as a condition of employment
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license
Incumbents in this class may be required to travel
Preferred
A Master's degree in human resources management, labor relations, business administration, public administration, or a closely related field, or a law degree, may be substituted for one (1) additional year of experience
Benefits
Paid vacation
Holidays
Sick
401(a) retirement plan
Medical including health, prescription, dental, life and vision
Life insurance
Optional 457 plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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