NEOGOV · 12 hours ago
Communications Technician 3
Ames - 50010 - Story County, IA
Full-time
Onsite
Entry, Mid Level
$55K/yr - $84K/yr
2+ years expNEOGOV is seeking a Communications Technician 3 to support the Iowa Department of Transportation’s critical communication systems. The role involves installing, maintaining, and troubleshooting various communication technologies to ensure reliable infrastructure across the state.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Install, program, and maintain radio and wireless systems in DOT facilities and vehicles, ensuring reliable communication statewide
Troubleshoot and repair network systems, partnering with engineers to resolve issues with circuits, routers, switches, and wireless access points
Configure and maintain IP security cameras and video systems at driver’s license stations and enforcement sites
Install and service communication equipment in specialty vehicles, including radios, cameras, radar systems, and emergency lighting
Maintain telephone and cellular systems, including VoIP and related cabling infrastructure
Inspect and coordinate maintenance for antenna sites, towers, and related infrastructure, ensuring compliance with FCC and FAA standards
Provide training and documentation to end users on communication equipment and systems
Collaborate with vendors and contractors to oversee installations and repairs, ensuring quality and safety standards are met
Qualification
Required
Two years of full-time work experience in telecommunication/radio system design, installation, or service
A total of two years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in electronic technology equals one year of full-time experience
Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Communications Technician 2
Must successfully pass a background check and maintain certification for the Iowa System and National Crime Information Center (NCIC)
Must possess and maintain a valid driver's license
A pre-employment physical verifying the physical ability to perform the duties described
Comfortable working outdoors in all weather conditions and able to lift heavy equipment (up to 75 lbs with assistance)
Strong understanding of telecommunications principles and troubleshooting skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Excellent communication skills for collaborating with team members, vendors, and end users
Preferred
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to obtain a chauffer's license
Positions in this class may require the ability to pass a background investigation
Travel, including overnight travel, may be required for positions in this class. Employees must arrange transportation to and from assigned work areas
Benefits
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment
Opportunities for professional growth and development
Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year
Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
Optional 401A plan with employer contributions
Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial)
Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested).
Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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