MongoDB · 10 hours ago
Manager, Marketplace Operations
Austin
Full-time
Hybrid
Mid, Senior Level
$69K/yr - $135K/yr
5+ years expMongoDB is a company that empowers customers to innovate at the speed of the market. The Manager, Marketplace Operations will oversee daily billing activities, manage reconciliations, and ensure the continuous improvement of operational processes within the Global Billing organization.
Cloud ComputingDatabaseOpen SourceSaaSSoftware
Responsibilities
Creates and monitors designed processes with the Marketplace Billing and Data Analysis & Recons teams, to ensure scalability and efficiency
Manages billed revenue reconciliations and frequent reviews from each of our hyperscalers into our internal MongoDB systems
Collaborates with Partners team, Revenue, Marketplace Collections, Cloud Engineering and Payments team to ensure processes are effective in reducing manual efforts to process data between shared teams
Identifies potential gaps in reconciliations to tie back the data shared between our ERP, CRM, Cloud UI and Hyperscaler platforms. Focuses on accuracy of information shared bilaterally
Oversees the management of the failed usage reporting on a monthly basis between the Marketplace Operations, Cloud Engineering and Cloud Billing teams. Creates a process to identify and resolve issues within the quarter, resulting in reduced collections
Partners with Marketplace billing Manager overseeing Finance Review, to ensure support and coverage are provided for finance review. Will lend approvals and reviews as needed Aligns regularly to scale processes and communicate trends and earlier identification of process improvements between pillars
Collaborates on project focus initiatives that can transform our data, utilizing our systems to provide better data driven outputs and reporting (NetSuite, Tableau, Big Query, SalesForce)
Owns operational readiness in a fast-paced environment - multi tasking effectively and staying highly organized
Stay up-to-date with industry best practices and regulatory changes impacting marketplace billing. Will identify potential changes that impact MongoDBs operational processes
Participates in month end and close activities and reporting
Supports quarter end requirements, ability to work later hours and weekends as needed
Ensures operations and processes adhere to our SOX Controls, reviews and is familiar with our key and non key controls listed in AuditBoard. Will monitor and adjust processes, workflows, recommend controls needed or changes to existing controls as business operations change
Supports Audit requirements and activities as needed
Qualification
Required
Bachelor's degree in Business, Finance, Accounting, or a related field
4+ years in leadership/management role
5+ years of experience in finance & accounting, operations, or a related field with hyperscaler experience
Ability to read and analyze data to determine patterns, and trends and provide insight to the business based on the data in our systems
Proven experience managing marketplace operations, billing, or financial processes in a high-growth environment
Strong understanding of public company operations, ensuring processes and policies stay in compliance
Strong understanding of collections, order management, financial reconciliation, and data analysis
Demonstrated ability to lead, motivate, and develop a team
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
Strong project management skills and the ability to manage multiple priorities in a fast-paced environment
Experience with financial systems, CRM, and marketplace platforms
Proactive, results-oriented, and a continuous learner
Benefits
Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
Health benefits offerings
Company
MongoDB
MongoDB is a next-generation database that helps businesses transform their industries by harnessing the power of data.
5001-10000 employees
H1B Sponsorship
MongoDB has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (159)
2024 (150)
2023 (133)
2022 (79)
2021 (51)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$311MKey Investors
SalesforceEquityZenT. Rowe Price
2024-11-14Post Ipo Equity
2024-10-16Post Ipo Debt
2018-03-06Post Ipo Equity
Leadership Team
Chirantan Desai
President & CEO, MongoDB
Jim Scharf
Chief Technology Officer
Recent News
Dynamic Business
2026-01-22
2026-01-22
Benzinga.com
2026-01-21
Company data provided by crunchbase