Capital One · 20 hours ago
Principal Associate, Office of Corporate Investigations - Corporate Integrity
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$121K/yr - $138K/yr
3+ years expCapital One is expanding its Office of Corporate Investigations team within Corporate Integrity to attract skilled talent that upholds integrity and ethical conduct. As a Principal Associate, you will lead investigations into alleged insider abuse and unethical conduct, ensuring compliance and effective communication with management and partners.
Financial Services
No H1B
Responsibilities
Lead complex and objective investigations of alleged unlawful or unethical activity and policy violations
Conduct professional, sensitive, interviews of associates and contractors
Develop and execute comprehensive investigation plans
Maintain well organized case files, authoring detailed, fact-based reports in active voice
Effectively manage and prioritize a dynamic workload of multiple investigations in a fast paced working environment while sustaining strong collaborative relations with various partners
Identify potential systemic breakdowns, process or control gaps, and emerging risks based upon investigative findings and available data, recommending remediation as needed
Cultivate and foster strong partnerships with key investigative partners and stakeholders
Ensure strict confidentiality is maintained throughout all investigative processes
Qualification
Required
Bachelor's degree or military experience
At least 3 years experience conducting internal investigations or financial investigations
Lead complex and objective investigations of alleged unlawful or unethical activity and policy violations
Conduct professional, sensitive, interviews of associates and contractors
Develop and execute comprehensive investigation plans
Maintain well organized case files, authoring detailed, fact-based reports in active voice
Effectively manage and prioritize a dynamic workload of multiple investigations in a fast paced working environment while sustaining strong collaborative relations with various partners
Identify potential systemic breakdowns, process or control gaps, and emerging risks based upon investigative findings and available data, recommending remediation as needed
Cultivate and foster strong partnerships with key investigative partners and stakeholders
Ensure strict confidentiality is maintained throughout all investigative processes
Communicate effectively, both verbally and in writing, across all levels, ensuring all conclusions are concise, well-supported by evidence and data, and clearly articulated
Tactfully deliver difficult messages/decisions and provide clear context while preserving strong relationships
Understand and proactively address customer needs, clarify requirements and establish a feedback loop for continuous improvement
Take initiative to drive awareness, build buy-in, and solicit input for programs
Be intellectually curious, professional, confident, and able to navigate and influence decisions effectively
Demonstrate strong attention to detail, execute core responsibilities autonomously, take ownership of their work, and quickly adapt to new skills and opportunities beyond core role
Leverage data and experience to make sound decisions, knowing when and how to escalate, and drive results in ambiguous circumstances
Seek, accept, and implement feedback, modeling expected team behavior
Consistently deliver high-quality work, proactively manage deadlines, independently navigate process roadblocks, and appropriately escalate risks
Build relationships and leverage partnerships across teams (internal and external) to collaboratively drive work forward
Prioritize team needs and be a subject matter expert, trusted to help others get up to speed in area of responsibility
Proactively identify problems, obstacles, and gaps with strong attention to detail
Suggest opportunities and solutions, developing the ability to assess 'big picture' impacts
Model integrity, trust, and ethical standards
Thrive in a fast-paced environment as an individual contributor, and foster collaboration with others
Have a passion for investigations and the detection of unethical or fraudulent conduct and how it protects organizations and enables accountability
Preferred
Relevant advanced degree such as a JD, MBA, or Master's Degree focused in criminology or criminal justice
4+ years experience conducting internal investigations or financial investigations
Wicklander-Zulawski Certification in interviewing methods or equivalent
Experience preparing and reviewing FinCEN Suspicious Activity Reports (SARs)
Certified Financial Crimes Investigator (CFCI), Certified Fraud Examiner (CFE), or Certified Anti-Money Laundering Specialists (CAMS)
Experience with and knowledge of the financial services regulatory environment
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
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