NEOGOV · 16 hours ago
Police Support Technician
NEOGOV is seeking a Police Support Technician to join the Metropolitan Nashville Police Department. This role involves performing routine clerical duties, managing confidential files, and ensuring effective communication within the department and with the public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Creates, organizes, searches, and maintains confidential files and records
Performs responsible clerical and technical duties
Verifies and enters data into computer
Makes routine posting of entries
Answers inquiries by phone and in-person
Must become proficient in all relevant TCA codes relating to Public Records
Compiles, checks and processes reports, documents, and forms
Makes mathematical computations
Answers correspondence from various sources
May process judicial and/or administrative expungements of arrest records
May fulfill public records requests such as accident reports, body worn camera footage, dash cam footage, background checks, personnel files, disciplinary records, and Office of Professional Accountability (OPA) files
May compile data for statistical, financial, or narrative reports
May order and stock office supplies
Qualification
Required
High School Diploma or equivalent and one (1) year of administrative experience
Valid Driver License
Candidate must receive and maintain a passing status from Metropolitan Nashville Police Department (MNPD) background check
These positions may be shift work with off days being weekdays (not Saturday and Sunday). Must be willing to work holidays
Creates, organizes, searches, and maintains confidential files and records
Performs responsible clerical and technical duties
Verifies and enters data into computer
Makes routine posting of entries
Answers inquiries by phone and in-person
Must become proficient in all relevant TCA codes relating to Public Records
Compiles, checks and processes reports, documents, and forms
Makes mathematical computations
Answers correspondence from various sources
May process judicial and/or administrative expungements of arrest records
May fulfill public records requests such as accident reports, body worn camera footage, dash cam footage, background checks, personnel files, disciplinary records, and Office of Professional Accountability (OPA) files
May compile data for statistical, financial, or narrative reports
May order and stock office supplies
Preferred
Experience using Microsoft Office computer programs (Word, Excel, Outlook)
Benefits
Medical: Choice of two plans; Metro pays 75% of premium
Dental: Choice of two plans; Metro pays for single coverage
Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium
Pension*: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees
Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)
Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years
Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free
Other**: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro
Paid leave: (Full-time employees)
Vacation: 20 vacation days a year
Holidays: 12 holidays per year (Courts may be different)
Sick leave: 12 days of sick leave per year
Personal leave: 3 days per year
Other leaves: Judicial leave, military leave, bereavement leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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