PATHS, LLC · 9 hours ago
Oncology Financial Navigator - Team Lead
new brunswick,NJ,US
Full-time
Onsite
Mid, Senior LevelPATHS, LLC is part of a strong financial advocacy organization focused on supporting cancer patients. They are seeking an Oncology Financial Navigator Team Lead to oversee financial navigation services, providing guidance and support to navigators while collaborating with healthcare teams to assist patients with financial resources.
Customer ServiceFinancial ServicesHealth Care
Responsibilities
Serve as the on-site Team Lead for Oncology Financial Navigation services across assigned RWJBH facilities
Provide daily guidance, support, and oversight to Financial Navigators
Act as the primary liaison between CAREXST leadership and hospital administration, oncology teams, and revenue cycle partners
Monitor workflows, productivity, outcomes, and compliance with CAREXST and client standards
Assist with onboarding, training, mentoring, and performance support of new and existing navigators
Assist oncology patients with applications for pharmaceutical assistance programs and charitable foundation support
Counsel patients on medical bills, insurance benefits, and available financial resources
Collaborate closely with physicians, nursing staff, social work, pharmacy, and financial services teams
Escalate complex cases and ensure continuity of care across facilities
Ensure consistent service delivery and coverage across all assigned sites
Maintain accurate documentation, reporting, and communication across locations
Perform other duties as assigned
Qualification
Required
Daily travel is required across the following RWJBH locations: RWJBH – New Brunswick, NJ, RWJBH – Trinitas Elizabeth, NJ, RWJBH – MMC Long Branch, NJ, RWJBH – MMC Vantage Point Long Branch, NJ, RWJBH – Jersey City, NJ, RWJBH – CMC Toms River, NJ
Ensure consistent service delivery and coverage across all assigned sites
Maintain accurate documentation, reporting, and communication across locations
Perform other duties as assigned
Mileage reimbursed for training and daily travel
Ability to train at CAREXST Allentown, PA office, Monday–Friday, 8:00 AM–4:30 PM for approximately 2–6 weeks
Valid driver's license, reliable vehicle, and active car insurance (required due to daily travel)
EPIC and/or patient eligibility experience required
Excellent written and verbal communication skills
Trustworthy, detail-oriented, goal-driven, and highly organized
Comfortable working in a hospital environment and interacting with multidisciplinary teams
Working knowledge of Microsoft Outlook, Word, and Excel
Physical exam, PPD screening, immunization records, and COVID-19 vaccination required
Minimum high school diploma or GED required
Preferred
Prior experience in a healthcare facility, insurance billing, Medicaid eligibility, social work, or patient advocacy preferred
Prior leadership, mentoring, or team coordination experience preferred
Benefits
Paid Time Off
Paid Holidays
Medical, Dental, Life, and Long-Term Disability Insurance
401(k) Plan
Company
PATHS, LLC
Physician and Tactical Healthcare Services (PATHS) was founded in 2000 to deliver tailored healthcare revenue cycle solutions at a competitive price.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Del Pizzo
Chief Executive Officer
Recent News
Company data provided by crunchbase