NEOGOV · 6 hours ago
Child Welfare Services Case Manager Supervisor (CRRU) - 00018423
Columbia Co., GA
Full-time
Onsite
Mid, Senior Level
$59K/yr - $59K/yr
3+ years expNEOGOV is part of the Georgia Department of Human Services, which provides essential services to vulnerable populations in Georgia. They are seeking a Child Welfare Services Case Manager Supervisor to oversee a social services unit that manages cases of child abuse or neglect, ensuring timely and effective service delivery.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directs professional staff in the delivery of services
Establishes unit goals and expectations reflective of the Recruitment and Retention Plan
Ensures Caregiver Support Technicians are connected with assigned caregivers within 48 hours of approval and within 24 hours of their first placement
Ensures Caregivers Support Technicians conduct monthly visits with assigned caregivers, and that all contact narratives accurately reflect service and interventions provided
Compiles and maintains a manual of resources available for caregivers – ensures such manuals are updated annually to reflect programs within the respective communities
Participates in community support groups/networks to create, strengthen, and leverage partnerships
Compiles monthly, quarterly, and annual reports of activities conducted by their assigned unit
Regulates the workloads in accordance with agency goals
Review cases and documentation for adherence to quality service provision for families
Responsible for establishing and maintaining a case tracking system
Performs other professional responsibilities as assigned by supervisor
Qualification
Required
Bachelor's degree AND three (3) years of job-related case management experience
One (1) year of experience at lower level Child Welfare Svcs Case Mgr 3 (SSP072) or position equivalent
Related areas of degree include Social Work or Behavioral Science degrees including but are not limited to the following: social science, psychology, sociology, child development, family studies, criminal justice, education, public health, public administration, nursing
Case Management experience would include one or any combination of the following work responsibilities: assessments; home evaluations; staffing; work with individuals, families, groups organizations and/or communication of the goal of behavioral changes; work with child safety or child welfare; law enforcement experience in areas related to DFCS (e.g. family/domestic violence, investigations or interventions involving children, substance abuse or crimes against persons
Must have reliable transportation, proof of auto insurance, a valid state-issued driver's license, an acceptable driving history record and the ability to travel statewide
Ability to work effectively at multiple levels of the organization and with multiple project teams
Ability to leverage partnerships within the community
Excellent oral, written, presentation and interpersonal communication skills
Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment
Preferred
At least two (2) years of experience in Caregiver Recruitment and Retention (Resource Development)
DFCS social services system knowledge (SHINES)
Highly organized and self-motivated
Knowledge of community and state resources available to children and families
Ability to provide transportation and evidence of a valid driver's license for required travel throughout the state
Benefits
Flexible work schedule
Unique training opportunities
Employee retirement plan
401(k) plan
457 plan
13 paid holidays
Vacation & sick leave
Medical
Dental
Vision
Long/short-term care
Life insurance
Employee discount programs
Telework opportunities depending upon the position
Health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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