AHEAD · 19 hours ago
Sr. Specialty Solutions Engineer - ServiceNow
Chicago, IL
Full-time
Hybrid
Senior Level
$230K/yr - $300K/yrAHEAD builds platforms for digital business and helps enterprises deliver on the promise of digital transformation. The Sr. ServiceNow Solutions Engineer will focus on SecOps & IRM knowledge, collaborating with account teams to identify, qualify, and build solutions that support customers' digital business transformation.
Cloud ComputingInformation TechnologySoftwareStaffing AgencyVirtualization
Responsibilities
Active participation in the AHEAD SSE and service delivery teams
Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions
Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements
Develop relationships with other ServiceNow SSE team members, leaders, and partners in support of sales objectives
Strategize and execute technical sales calls
Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately
Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding
Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management
Participate in the mentorship of entry-level team members
Possess strong, detailed product/technology/industry knowledge
Knowledge of job-associated software and applications
Travel required up to 20%
Qualification
Required
Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development
Expertise is ServiceNow modules SecOps/IRM
Strong functional knowledge of the ServiceNow platform across multiple modules
ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts
Working knowledge of Agile/Scrum methodology
Passion for problem-solving to solution selling
Knowledge of web development or mobile app development, business modeling, database concepts and project management – preferably using Agile Development Methodologies
Exceptional oral, written and presentation skills, with ability to organize and present technical material in an easily understood manner
Deep insight on technical architectures, IT products and product positioning
College degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences, or related discipline
Preferred
ServiceNow certifications and accreditations are strongly desired
Experience on other SaaS platforms such as: Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor etc. a plus
Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals a plus
Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies a plus
Understanding of web services (e.g. SOAP, REST, WSDL, XML) a plus
Benefits
Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Company
AHEAD
AHEAD is a solutions-based company that helps clients move to an optimized IT service delivery model.
Founded in 2007
1001-5000 employees
H1B Sponsorship
AHEAD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (19)
2023 (22)
2022 (20)
2021 (18)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$97.72M2024-05-06Series Unknown· $5.7M
2024-02-15Series Unknown· $43.6M
2023-11-02Series Unknown· $5.77M
Leadership Team
Daniel Adamany
Founder and CEO
S
Stephen Ayoub
Co-Founder and President
Recent News
2025-11-19
Company data provided by crunchbase