JLL · 12 hours ago
Assistant Manager, Facilities
JLL is a professional services and investment management firm specializing in real estate. The Assistant Manager, Facilities role involves managing site operations, vendor relationships, and financial performance while leading a team to deliver exceptional service and support client relationships.
CommercialReal Estate
Responsibilities
Manage the site in accordance with all agreed policies, procedures and contract scope
Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites
Support the sourcing SME and area/site managers through the vendor contract procurement process
Ensure all vendors are in compliance with contract and all insurance requirements are met
Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager
Coordinate internally with other teams which may include fitness, food services, security and capital projects
Support the site and area manager in the implementation of short and long-term projects for the client
Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services
Proactively develop and manage client relationships ensuring that expected service levels are achieved
Comply with all requirements of the client contract and meet or exceed key performance indicators
Deliver an exceptional quality of service to the client, as reflected by client feedback
Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity
Assist the area/site manager to achieve or exceed financial targets and key performance indicators
Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
Manage vendor purchase orders, invoices, and payments
Help to develop and approve the annual capital plan for each building, interfacing closely with the client
Actively support an environment of teamwork, co-operation, performance excellence and personal success
Proactively manage the site operations team
Participate in performance management program, and personal development planning
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
Provide excellent onboarding, training, and team building
Actively support an environment of teamwork, co-operation, performance excellence and personal success
Participate in the individual performance management program and personal development planning for members of the team
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence
Qualification
Required
Associate's or Bachelor's degree in Facilities, Property, Business or related field desirable
Minimum 2 years of supervisory experience in facilities management or related field
Proficient in a range of information technology tools and platforms
Strong analytical, organizational and presentation skills
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
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