City of Moab · 1 week ago
Permit Technician I
Moab, UT
Full-time
Onsite
Entry Level
2+ years expCity of Moab is seeking a Permit Technician I to perform a variety of professional, technical, administrative, and clerical duties related to building safety. The role involves processing building permit applications, providing customer service, and maintaining building records.
Government Administration
Responsibilities
Processes building permit applications and plan reviews
Performs frequent customer service work in a polite and professional manner both over the phone and in person at the front counter as the initial City representative
Answers questions related to zoning and building
Process Building Department invoices
Receives, reviews, accepts, processes, routes, issues, and tracks building permits
Reviews building permit applications for zoning, submittals, commercial uses, site plans and subdivision plans
Monitors development review process
Tracks projects and applications
Reviews applications for completeness, accuracy, and compliance with local, state and federal regulations upon submittal and returns incomplete applications to applicant
Inputs permit information into an automated permit system, maintaining the data and records
Verifies that projects have obtained all necessary department approvals and verifies professional and contractor licensing
Verifies permit information including legal property descriptions, property ownership, and official city addresses
Routes and monitors building and planning permit applications and plans through required City departments, consultants, and other agencies as applicable
Calculates all appropriate fees and assure payment prior to issuing permit
Schedules inspection requests from contractors in a timely manner and obtains required information for each request
Maintains meeting and appointment calendar
Deals with case sensitive and occasionally controversial issues affecting the public and refers complaints/concerns to appropriate staff members
Completes basic office administrative tasks including, but not limited to, answering and routing phone calls, responding to emails and faxes, and assists at front counter
Performs other duties as assigned
Manages and maintains paper and electronic applications, permits, plans, and other files including sending older files to state archive
Logs inspection requests and prepares daily inspection schedule using automated permit system
Provides public with information regarding the planning and building permit requirements and the application process
Communicates and responds effectively to the public to explain permit procedures, codes and how to interpret technical information
Responds to inquiries from owners, contractors, developers, and the public concerning building and planning permit regulations, application process, and requirements for obtaining permits over the phone and at the front counter
Maintains webpage with accurate and up-to-date building forms, design criteria, and other information to assist and educate the public and contractors with planning and building processes and requirements
Assists Building Official and providers to set up and schedule contractor training opportunities including required DOPL approval and reporting, contractor email notifications, creating online registration process, and support during training
Qualification
Required
Associate degree in business or a related field of study
Two (2) years of experience working in planning, construction or building inspections field and reading and interpreting plans and specifications
Desire an understanding of the principles and methods associated with general construction and zoning ordinances
Desire a basic understanding of the practices and materials used in the installation, repair, and maintenance of construction projects
Desire an understanding and the ability to learn, interpret and apply applicable local, state and federal codes
Desire an understanding to perform general technical and clerical work involving the use of independent judgment and personal initiative
Working knowledge of Microsoft Word and Excel and Google Suite
Working knowledge of basic bookkeeping and general math skills
Working knowledge of office procedures, including effective filing and accurate record keeping management techniques; strong organizational skills and a strict attention to detail and process
Skill in providing effective customer service and the ability to communicate effectively to the public to explain permit procedures, codes and how to interpret technical information
Skill in establishing and maintaining cooperative working relationships with those contacted in the course of business
Skill in communicating effectively, both orally and in writing
Skill in handling incoming requests from the public in professional manner and ensuring issues are resolved promptly and thoroughly
Skill in exercising independent judgment within established procedures to make decisions about day-to-day issues and activities related to customer issues and applying policies and procedures to situations
Skill in performing general technical and clerical work involving the use of independent judgment and personal initiative
Skill in dealing tactfully and courteously with customers, both internal and external, including telephone etiquette
Sense of integrity, commitment, and willingness to provide honest responses to the public and coworkers
Must be able to obtain ICC Permit Technician certification within one (1) year of hire date
Applicants must pass a pre-employment drug test and background check
Upon employment, must possess a valid Utah driver's license
Company
City of Moab
The City of Moab, Utah is located in the beautiful redrock country of southeastern Utah, adjacent to Arches and Canyonlands National Parks and many other scenic wonders.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase