Amphenol · 6 hours ago
Help Desk Technician
Nashua, NH
Full-time
Onsite
Entry Level
2+ years expAmphenol TCS is seeking a knowledgeable and enthusiastic Help Desk Technician to join their IT team. The role involves providing technical assistance and support related to computer systems, hardware, and software, as well as troubleshooting and implementing solutions for various technical issues.
Manufacturing
Responsibilities
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Respond to queries either in person or via remote tools
Install, modify, and repair computer hardware and software
Provide technical instruction to company employees as needed
Collaborate with other IT team members to escalate and resolve complex technical issues
Maintain and ensure confidentiality of data
Qualification
Required
2+ years' experience working in a help desk environment or associate degree in computer science, information technology, or a related field preferred
Proven experience as a help desk technician or other customer support role
Tech savvy and good understanding of Windows computer systems
Problem-solving and analytical skills
Excellent communication skills
Customer-oriented
Company
Amphenol
Amphenol is one of the largest manufacturers on the planet you’ve never heard of.
10001+ employees
H1B Sponsorship
Amphenol has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Zachary Raley
President/SVP/Advisor to CEO
Craig Lampo
Sr VP and Chief Financial Officer
Company data provided by crunchbase