Sandvik · 1 day ago
IT Support Coordinator
USA, IN, Columbia City
Full-time
Onsite
Entry, Mid Level
2+ years expSandvik is a company that focuses on providing advanced technology solutions. They are seeking an IT Support Coordinator who will oversee and coordinate the maintenance, troubleshooting, and support of the organization's network infrastructure and IT policies.
Building MaterialIndustrialMachinery ManufacturingManufacturingMining
Responsibilities
Install, configure, and maintain network services, equipment, and devices
Administer end-user equipment (desktops, laptops, printers, etc.)
Provides technical support for a variety of complex applications and systems, including Production IT needs
Inventory and life-cycle management of IT assets throughout the organization
Can administer Microsoft Azure, Active Directory, MS365 solutions
Responsible for overall IT infrastructure (servers, network, PCs, peripherals)
Provides monitoring and support of server and backup administration for localized and cloud-based resources
Ensures network connectivity throughout LAN, WAN, and wireless networks
Monitor system performance and implement performance turning
Works with internal and external entities (3rd party vendors) on technology projects and initiatives
Provides multi-tier IT support for IT users in cooperation with Corporate IT support personnel
Supports 75 -150 user environment across multi-sites (2)
Oversee, maintain and support multi-site facilities in Wisconsin and Indiana
Reviews, evaluates, and makes recommendations of hardware and software configurations in support of both internal and event systems
Ensures proper access controls are in place for the protection of organization data
Actively monitors and establishes action for IT system vulnerabilities and cybersecurity requirements
Actively participates and assists in development, monitoring, and testing of organization’s disaster recovery plan
Creates and maintains IT documentation and IT Policies
Maintains working relationships with parent company, sister companies, and internal Management
Establishes role as the IT point of contact and resource for the parent company and related company entities to execute company-wide IT strategies and initiatives
Willingness to travel within the region: 25%
Reports to parent company IT M&A Manager
Act as emergency site IT contact (24/7) in the event of critical IT situations affecting the main site (IN) and its business
Other responsibilities and duties as assigned by Management, to ensure the effective utilization of the organization’s resources and to ensure customer satisfaction
Qualification
Required
Strong project management and organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time is essential
Exceptional interpersonal skills and ability to navigate organizations to build relationships and garner support; ability to work collaboratively with cross-functional teams
Exceptional communication skills and situational adaptability; capable of clearly conveying company standards and the ability to explain technology to stakeholders across all levels of technical familiarity
Ability to work independently and efficiently; exercise initiative, resourcefulness, and good judgement
Flexible and comfortable working under pressure in a fast-paced environment
Ability to work flexible and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays as event calendar or deadlines dictate
Adhere to onsite presence and availability of expected working hours (agreed upon hire) to support local site and Production
Networking devices (switches, routers, firewalls, wireless APs, etc.)
Internet and fiber connections
IP protocol, VLANs, DHCP, and DNS
Knowledge of wireless technologies
Servers, PC clients, and peripherals
Overall IT frameworks and infrastructures
Microsoft Azure, MS365, Active Directory, Microsoft Windows 10+, ERP, backup solutions
VoIP (Voice over IP) phone systems
IT documentation and policy creation
General design and layout to include racks, cabinets, and wire management
Structured network cabling standards
Network hardware
NAS and SAN appliances
Virtual server technology
Redundant power (UPS systems)
Environmental systems and monitoring
Data backup and archiving best practices, including disaster recovery planning
Associates of Applied Sciences in computer related field; Bachelor's degree in computer science or related field preferred
2+ years of experience in IT coordination or a related field
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 50 lbs
Preferred
Bachelor's degree in computer science or related field
Company
Sandvik
Sandvik is an engineering group with products that enhance customer productivity, profitability, and sustainability.
10001+ employees
H1B Sponsorship
Sandvik has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.81BKey Investors
European Investment BankNordic Investment Bank
2025-11-25Post Ipo Debt· $575.65M
2025-06-05Post Ipo Debt· $171.15M
2022-09-20Post Ipo Debt· $498.56M
Leadership Team
Stefan Widing
President and CEO
Cecilia Felton
EVP and Chief Financial Officer
Recent News
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2026-01-22
Company data provided by crunchbase