UST · 20 hours ago
Client Partner-Retail
United States
Full-time
Remote
Senior Level, Lead/Staff
$150K/yr - $225K/yr
15+ years expUST is a mission-driven company that transforms lives through technology. As the Client Partner, you will manage key relationships with retail clients, drive business development, and oversee the delivery of IT projects to ensure alignment with client needs and company capabilities.
ConsultingInformation ServicesInformation Technology
Responsibilities
Serve as the primary point of contact for senior client stakeholders, building strong, trust-based relationships
Identify and pursue new business opportunities within the account, including upselling and cross-selling IT services and solutions
Develop account growth strategies aligned with client priorities and UST’s capabilities
Lead proposal development, contract negotiations, and strategic planning efforts
Monitor market trends and client needs to proactively recommend innovative solutions
Oversee the successful delivery of IT projects, ensuring alignment with scope, timelines, budget, and quality standards
Collaborate with cross-functional teams including engineering, architecture, and operations to ensure seamless execution
Manage project risks, issues, and dependencies, providing timely resolution and escalation as needed
Ensure compliance with client governance, reporting, and performance metrics
Drive continuous improvement and operational excellence across delivery teams
Qualification
Required
Experience with client account management responsibilities for $10M+ revenue
At least 15 years combined experience technical or delivery roles and at least 5 years client revenue growth/business development
Proven experience in client relationship management and business development experience for an IT Consulting/Services experience
Strong understanding of IT project delivery methodologies (Agile, Waterfall, Hybrid)
Ability to manage large-scale, complex engagements across multiple workstreams
Excellent communication, negotiation, and stakeholder management skills
Strategic thinker with a track record of driving account growth and client satisfaction
Experience with digital transformation and working with off-shore teams
Bachelor's degree in business, Technology, or related field or equivalent experience
Preferred
Master's degree or MBA
Cloud, AI/ML, and managed services is a plus
Experience working for or providing projects to Retail/CPG vertical
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
10 paid holidays
Eligible for paid bereavement leave and jury duty
Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
Eligible for medical, dental, and vision insurance
Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
May purchase additional voluntary short-term disability benefits
Participate in a Health Savings Account (HSA)
Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
Company
UST
UST is a Digital Transformations Solutions Provider.
10001+ employees
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
CEO
Alexander Varghese
Chief Administrative Officer & COO
Recent News
Orange County Business Journal
2026-01-24
2026-01-20
Company data provided by crunchbase