Madan+ · 5 days ago
Director of Learning and Development
New York, NY
Full-time
Onsite
Mid, Senior Level
$120K/yr - $140K/yr
7+ years expMadan+ is a company focused on advisor development and operational excellence through its M+ Academy. The Director of Learning Architecture will lead the Academy by building systems and curricula that transform intellectual capital into a scalable training ecosystem.
AdviceFinanceFinancial ServicesLife Insurance
Hiring Manager
Chrysse Gasho
Responsibilities
Build and Lead the M+ Academy Ecosystem
Architect the Academy structure across 8 Schools of Instruction
Convert the full M+ Blueprint into actionable curricula
Translate M+’s institutional IP into structured, multi-level modules
Build all learning paths
Instructional Design & Curriculum Development
Design videos, scripts, assessments, role-plays, simulations, SOP modules
Build storyboards, certification paths, scoring rubrics, and knowledge checks
Maintain consistent brand voice across training content (aligned with Marketing)
Develop advanced learning materials for PF, PCS, AUM, P&C, Case Design, Financing
LMS Ownership (Primary Requirement)
Serve as administrator + architect of the M+ LMS platform
Build catalogs, cohorts, multi-tenant structures, pathways, and certification logic
Manage user permissions, roles, and reporting dashboards
Ensure version control, tagging, audit logs, and structured content governance
Coordinate Salesforce and LMS workflow triggers
Governance, Version Control, and Compliance Alignment
Own all versioning standards for Academy content
Maintain quarterly update cycles and feedback loops
Ensure training compliance (product content review)
Maintain “evergreen” institutional curriculum that evolves with the business
SME Collaboration & Enterprise Coordination
Work cross-functionally with department heads: Planning (PCS), Premium Finance (PF), Non-Financed Insurance, Case Design, Underwriting & Operations, Financing & Banking, Wealth Management (AUM), P&C, Technology (Salesforce, automation), Marketing (visual & brand alignment)
The DLA extracts SME knowledge and converts it into structured, high-leverage learning
Advisor Development & Performance Measurement
Build competency models for each lane (Analyst/PK → Advisor → Partner)
Establish KPIs for onboarding and readiness
Monitor training progression and score advisor readiness
Partner with leadership to align certification with promotion cycles
Build the Instructor Bench (Future M+U Faculty)
Identify high-performing internal advisors
Train them to become future M+ University presenters
Build the content pipeline for external-facing education
Qualification
Required
Experience: 7–15+ years in corporate learning, instructional design, LMS architecture, or enterprise training
Experience inside a financial services or life insurance Home Office strongly preferred
Strong track record of building learning systems, not just courses
Technical Skills: Mastery in one or more modern LMS platforms (Docebo strongly preferred)
Strong understanding of SCORM/xAPI, course authoring, content security
Familiarity with Salesforce integrations a major plus
Strong video scripting and course production instincts
Communication & Leadership: Executive-caliber writing and speaking ability
Ability to distill complex financial concepts into simple learning sequences
High EQ with ability to motivate advisors and SMEs alike
Strong leadership presence—credible with senior advisors and partners
Values & Behavioral Fit: Lives the M+ Core Values
Thrives in a fast-moving, high-performance culture
Obsessed with quality, clarity, and operational excellence
Comfortable setting standards and driving accountability
Benefits
Health
Dental
Vision
401(k)
PTO
Company
Madan+
Our knowledge, insight, and access to exclusive industry relationships positions Madan+ at the forefront of premium financing.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kuldeep Madan
Founder + CEO
Company data provided by crunchbase