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B&C Industries · 10 hours ago

Customer Service Representative

Lyndhurst, NJ

Full-time

Onsite

New Grad, Entry Level

$22/hr - $28/hr

B&C Industries is a packaging distribution company with over 25 years of experience in the industry. They are seeking a Customer Service Representative to provide exceptional service to customers, troubleshoot issues, and ensure customer satisfaction.

Packaging & Containers

Hiring Manager

Abigail Raykher

Responsibilities

Respond to customer inquiries via phone or email in a timely and professional manner

Troubleshoot and resolve customer complaints and issues

Document customer interactions, track issues, and ensure follow-up where necessary

Collaborate with other teams to ensure customer satisfaction and issue resolution

Process orders, returns, and exchanges as needed

Qualification

Outstanding written communicationProactive mindsetCommunication skillsOrganizational skillsOutstanding oral communication

Required

Excellent communication skills, with competent writing skills

Strong organizational skills

Outstanding written and oral communication skills

Proactive mindset and the ability to identify gaps and take initiative

Company

B&C Industries

B&C Industries has over 25 years of experience in the packaging and office supplies industry.

Lyndhurst, New Jersey, US

51-200 employees

http://www.bcpkg.com

Funding

Current Stage

Growth Stage

Leadership Team

zalman chein

Chief Financial Officer

Company data provided by crunchbase