Chase · 5 hours ago
Commercial Card Relationship Manager - Payments - Vice President
United States
Full-time
Remote
Mid, Senior Level
$102K/yr - $185K/yr
5+ years expChase is a leading financial institution providing innovative financial solutions. The role focuses on driving retention and growth strategies for Commercial Card clients, requiring strong relationship management and analytical skills.
BankingFinancial Services
Responsibilities
Be very comfortable directly communicating with C-level clients and Executive level internal stakeholders
Own the Commercial Card account relationship with a primary focus on growth initiatives, retention, and client experience
Navigate multiple client-facing banking platforms and internal proprietary systems with ease
Demonstrate resiliency and adaptability in a fast-paced, innovative, and complex client environment
Think critically and exercise sound independent judgment
Demonstrate enthusiasm, resilience under stress, and a will-to-solution attitude, along with being results-oriented
Approach problems logically and with good judgment to ensure the appropriate outcome for clients and the firm, making appropriate decisions quickly and competently
Work effectively both independently and in a team environment
Demonstrate personal excellence including punctuality in responsiveness, integrity, and accountability
Travel for internal and external meetings as needed (<20% approximately)
Qualification
Required
5+ years of experience in Client Relationship Management, Payments, Treasury, or Commercial Card industry
Strong virtual communication skills (Zoom, Teams, WebEx)
Strong financial acumen and analytical skills
Demonstrated ability to deliver an exceptional client experience with measurable results
Proven ability to proactively build relationships and trust with clients
Experience in successfully managing multiple complex and highly visible large client relationships concurrently, which includes directly interacting with C-level clients and executive-level internal stakeholders
Demonstrated resiliency and adaptability in a fast-paced and often complex client environment
Strong problem-solving and decision-making skills, with the ability to approach problems logically and with good judgment
Strong client focus with the ability to learn a client's business to identify optimal payment and efficiency practices
Strong understanding of commercial card payment products, client accounting systems, ERPs, and the ability to articulate bank integrations through sFTPs and APIs
Proven ability to innovate, problem solve, and develop customized solutions to client issues and challenges
Preferred
Bachelor's degree
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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