Community Association Management, Limited · 15 hours ago
Senior Transition Community Manager
Durham, NC
Full-time
Onsite
Senior Level
5+ years expCommunity Association Management, Limited is dedicated to enhancing community leadership through integrity and accountability. The Senior Transition Community Manager will stabilize new communities and strengthen client relationships during onboarding, acting as a trusted advisor and hands-on operator while resolving inherited issues and preparing associations for long-term management.
Property Management
Responsibilities
Serve as the primary manager for new full-service associations during onboarding
Conduct comprehensive reviews of governing documents, contracts, budgets, and prior management files
Identify, document, and prioritize legacy issues (financial, maintenance, legal, or procedural)
Collaborate with department heads to resolve outstanding issues efficiently before handoff
Prepare transition reports and client summaries for the assigned permanent Community Manager
Establish early trust and communication with each Board, ensuring confidence in our management process
Lead the initial Board and transition meetings, setting expectations for service, communication, and reporting
Provide expert guidance on governance, budgeting, maintenance, and operations
Deliver proactive updates and transparent reporting to Boards throughout onboarding
Work closely with Operations, Accounting, Maintenance, Resident Services, and Compliance teams to ensure alignment
Serve as a central point of coordination for transition activities, insurance claims, and vendor management
Partner with Maintenance to expedite urgent repairs and improve quality control
Liaise with insurance partners to streamline renewals and claims for new communities
Collaborate with leadership on best practices for onboarding, transition documentation, and client handoff
Partner with potential in-house counsel on legal and risk-related items during community onboarding
Support the development of training materials for new Community Managers based on transition insights
Qualification
Required
5+ years of progressive experience in community association management with proven leadership capability
Strong knowledge of association governance, contracts, and financial operations
Exceptional communication and conflict-resolution skills
High level of professionalism, diplomacy, and client empathy
Ability to manage multiple complex projects simultaneously
Comfortable with cross-functional collaboration and fast-paced environments
Must be able to travel regionally to assigned communities (Charlotte or Durham region)
Preferred
PCAM, or CMCA & AMS designation strongly preferred
Benefits
Medical
Dental
Vision
Life
Paid Time Off
Company
Community Association Management, Limited
Because Communities Deserve Better.
Founded in 2006Matthews, North Carolina, USA
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Derek Greene
President
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