Nationwide · 11 hours ago
Intermediate Watch Analyst
Alexandria, VA, US
Full-time
Onsite
Mid, Senior Level
$85K/yr - $90K/yr
5+ years expRivet Operations Company is seeking an Intermediate Watch Analyst to join their team in Alexandria, Virginia. This role is responsible for overseeing watch operations in a federal operational environment, ensuring the accuracy and quality of operational reporting and information flow.
BankingFinancial ServicesInsuranceLife Insurance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for the quality and accuracy of all deliverables and the performance of contract watch standers
Manages and oversees watch floor functions, operational processes, and information flow
Prioritizes tasks and coordinates information gathering across multiple FPS elements
Maintains real‑time situational awareness of DHS-related events, threats, and incidents
Participates in daily NOC Operations calls
Briefs senior leadership on priority information requirements
Reviews and approves incident reports and reporting products prior to distribution
Produces, reviews, briefs, and ensures distribution of the Daily Operations Summary Report (DOSR)
Maintains and reviews watch turnover/pass-down reports
Maintains and manages the RFI database, including assignment, tracking, review, and approval of RFIs
Coordinates with operational partners to ensure timely and accurate RFI response
Formulates and applies mathematical and optimization models to support decision-making and program evaluation
Collects and analyzes data to support management decisions and operational objectives
Develops decision-support software, tools, or analytical products as needed
Produces limited GIS imagery to support reporting and situational awareness products
Maintains the Common Operating Picture (COP)
Accesses, navigates, and utilizes DHS and FPS law enforcement systems and networks
Maintains distribution lists and telephone rosters
Ensures continuous flow of accurate operational information across shifts and leadership
Provides guidance and oversight to junior watch analysts as needed
Qualification
Required
Ability to formulate and apply mathematical models or optimization techniques to operational challenges
Ability to collect, interpret, and analyze data sets in support of management or operational decision-making
Ability to work independently with limited oversight
Strong communication skills, including written reports, briefings, and real-time operational updates
Basic ability to produce GIS imagery and tools (training may be provided)
Familiarity with emergency management environments, operations centers, or first responder workflows
Ability to rapidly learn DHS and FPS data systems and networks
Capacity to work rotating shifts, weekends, holidays, and overnight schedules as part of a 24/7 operation
Ability to type 65–70 words per minute
Proficiency in Adobe products and Microsoft Office Suite (Excel, PowerPoint, Word)
Experience: Up to 5 years in operations centers, emergency management, dispatch, first responder work (law enforcement, fire, rescue), or related operational environments
Education: Bachelor's degree (BA/BS) required
Operational Requirement: Ability to support rotating shift work, including nights, weekends, and holidays
Position requires applicant to be a US Citizen and able to obtain the required security clearance for the position
Preferred
Experience supporting DHS, FPS, or federal operations centers
Familiarity with incident management frameworks (ICS, NIMS)
Basic GIS skills (ArcGIS, QGIS, or similar tools)
Experience with COP systems, RFI management, or high-level operational reporting environments
Benefits
A liberal vacation plan
A matching retirement program
Competitive salaries commensurate with skills and experience
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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