NetSuite · 1 day ago
Senior Director of Physical Security Systems
United States
Full-time
Remote
Director/Executive
$162K/yr - $338K/yr
10+ years expNetSuite is a leader in cloud solutions, and they are seeking a Senior Director of Physical Security Systems to lead execution, deployment, and lifecycle operations of the physical security technology stack. The role involves overseeing standards implementation, program delivery, and partnering closely with various departments to ensure system performance and support the expansion of Oracle’s facilities portfolio.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Maintain and enforce physical security systems standards and reference designs across build, retrofit, and run operations
Provide oversight for portfolio delivery (upgrades, expansions, integrations, refreshes) and operational excellence
Establish KPI/OKR frameworks, SLAs, and service health reporting (availability, MTTR, alarm reduction, ticket trends); deliver monthly and quarterly analytics and executive briefings
Own capital and operating budgets; forecast, track, and manage variances
Lead alarm reduction and false-alarm elimination initiatives and ongoing system health checks
Direct lifecycle management programs (technology refresh, upgrades, health checks, spares, and EOL planning) to maintain reliability and scalability
Lead, mentor, and develop systems managers and program/project managers; manage contracted resources to a consistent operating model
Drive a culture of safety, customer service, and continuous improvement
Implement follow-the-sun support processes, escalation paths, and on-call rotations to ensure 24x7 resiliency for mission-critical environments
Oversee implementation standards for access control, video management systems, surveillance cameras, intrusion detection, biometrics, key/lock solutions, visitor management, and SOC integrations
Oversee secure configuration baselines, network segmentation requirements, certificate management, patching, firmware updates, and hardening practices
Support software configuration for rules, workflows, identities/privileges, and alarm logic; provide advanced troubleshooting and escalation support
Coordinate site readiness assessments, commissioning, acceptance testing, and punch list closure
Partner with Data Center Engineering/Construction and Corporate Real Estate on design reviews, specifications, and commissioning; ensure on-time, on-budget delivery of new sites and expansions
Provide program/project management oversight; conduct progress reviews and site walkthroughs; manage risk/issue logs to resolution
Lead strategic sourcing and vendor management for design, installation, and managed services; define performance metrics and conduct QBRs
Serve as the senior point of escalation for Lines of Business, Data Center Operations, SOC leadership, and executive stakeholders
Provide advisory services on physical security systems deployment, operations, and continuous improvement, drive adherence to standards across regions
Qualification
Required
12–15+ years of experience in physical security systems with 7+ years in senior leadership roles overseeing multi-region programs in mission-critical environments (preferably data centers or critical infrastructure)
Demonstrated success leading systems managers and program/project managers and managing large vendor ecosystems
Proven track record in portfolio/program management, budget ownership, and executive communications
Extensive experience with enterprise physical security technologies, including access control, video management systems, surveillance cameras, intrusion detection, biometrics, key/lock management, visitor management, and SOC integrations
Strong knowledge of networks (LAN/WAN, VLANs, firewalls, VPN), Windows Server/Desktop, certificates, identity/role management, cybersecurity hardening, and system health monitoring
Hands-on experience with configuration, alarm logic tuning, and deploying systems at scale for SOC operations
Proficiency with Microsoft Office, collaboration tools, and ticketing/ITSM systems
Exceptional verbal and written communication skills, capable of engaging at all organizational levels, including Executive leadership
Strong stakeholder management, customer service orientation, and ability to operate effectively in a fast-paced, matrixed environment
Inclusive leadership with demonstrated experience working across cultures and time zones
Preferred
a master's in information technology, Computer Science, or another technical field
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
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