ScanSource · 3 days ago
Intelisys: Partner Success Manager II
Greenville, South Carolina, United States
Full-time
Hybrid
Mid Level
$75K/yr - $85K/yr
3+ years expScanSource is a company focused on delivering exceptional partner experiences. The Partner Success Manager II is responsible for proactively engaging with partners, managing relationships, and ensuring satisfaction through effective communication and operational execution.
HardwareTelecommunicationsWholesale
Responsibilities
Initiate solutions and escalations before being asked, ensuring a seamless partner experience
Identify trends, potential gaps, and communicate actionable insights to partners and internal teams
Maintain regular cadence with Business Development Managers (BDMs) to align on partner initiatives
Act as the primary point of contact for assigned partners, ensuring timely and proactive communication
Coordinate strategically with BDMs to address partner needs and optimize engagement
Facilitate ongoing education and training using provided resources
Support deal registration, retention, and renewal activities to maintain partner satisfaction
Ensure partner records are accurate and up to date
Manage assigned opportunities and deal registration processes
Oversee pricing actions, including coordination with specialists and monitoring progress
Track and resolve partner requests promptly to maintain SLAs and deliver exceptional service
Other duties as assigned
Qualification
Required
Bachelor's degree in business, communications, or related field (or equivalent experience)
3+ years of experience in partner success, account management, or channel support roles
Proven ability to anticipate needs and deliver proactive solutions
Strong organizational and multitasking skills with attention to detail
Excellent communication and relationship-building abilities
Proficiency in CRM and partner management systems
Preferred
Bachelor's degree in business, communications, or related field (or equivalent experience)
3+ years of experience in partner success, account management, or channel support roles
Proven ability to anticipate needs and deliver proactive solutions
Strong organizational and multitasking skills with attention to detail
Excellent communication and relationship-building abilities
Proficiency in CRM and partner management systems
Benefits
Medical/dental/vision coverage
Life insurance
401(k) plan with matching provision
128 hours of paid time off (PTO) each calendar year
10 paid company holidays
Company
ScanSource
ScanSource is a wholesale distributor of technology products and solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-03-18IPO
Leadership Team
Mike Baur
CEO
Mary Gentry
Senior Vice President, Finance and Treasurer
Recent News
2025-12-04
2025-11-07
Company data provided by crunchbase