Sono Bello · 19 hours ago
Technical Product Manager
Bellevue, WA
Full-time
Hybrid
Mid, Senior Level
$108K/yr - $135K/yr
5+ years expSono Bello is America's top cosmetic surgery specialist, and they are seeking a Technical Product Manager to lead the definition, prioritization, and delivery of technology solutions that support the Patient Journey. This role requires collaboration with various teams to convert business needs into clear product requirements and ensure the effective integration of technology solutions.
CosmeticsHealth CareMedical
Responsibilities
Develop and maintain the product roadmap for Sono Bello Patient Journey, including lead management, digital experience, automation, and call-center systems
Translate business goals into actionable product initiatives grounded in data, customer insights, and operational needs
Define and measure success metrics/KPIs for product features
Convert business requirements into detailed user stories, workflows, and acceptance criteria for engineering teams
Facilitate backlog grooming and feature prioritization across Technology, Marketing, and Call Center leadership
Ensure requirements reflect both business value and technical feasibility
Partner closely with Engineering, Data Science, and DevOps to ensure seamless delivery of platform changes and enhancements
Work directly with Marketing and PAC to deeply understand user needs, pain points, and process requirements
Coordinate delivery across multiple teams, ensuring alignment on goals, dependencies, and timelines
Maintain a deep understanding of integrated technology stacks: marketing automation, CRM, contact center systems, CDPs, APIs, and data pipelines
Serve as the subject matter expert for system behavior, integrations, and workflows
Validate features pre- and post-release to ensure quality, usability, and expected business outcomes
Partner with third-party vendors and engineering teams to scope work, manage deliverables, and evaluate new capabilities
Qualification
Required
5–8+ years of experience as a Product Manager, Product Owner, Business Systems Analyst, or Technical Program Manager
Demonstrated experience working with software engineering lifecycles, agile methodologies, and backlog management
Strong technical skills and experience with modern marketing and CRM platforms, including marketing automation, CDPs, CRMs, and contact center tools
Ability to define user stories, functional requirements, and acceptance criteria with clarity and precision
Experience working cross functional teams
Excellent communication skillable to translate between business and technical audiences
Experience supporting call center operations, lead lifecycle management, or customer acquisition systems
Experience with workflow automation, customer data platforms (CDPs), and omnichannel marketing systems
Experience using data analytics tools such as SQL, Tableau, and Kusto
Bachelor's degree or equivalent experience in a STEM subject such as Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences
Preferred
Previous Experience as a software engineer is a plus
Benefits
Medical
Dental
Vision
Life Insurance
401K
EAP
PTO & Paid Holidays
Company
Sono Bello
Sono Bello is a medical practice specializing in laser liposuction and body contouring services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$611MKey Investors
Alaris Equity Partners
2023-02-14Private Equity· $546M
2022-03-11Private Equity· $65M
Leadership Team
Tom Barr
President & CEO
Stephen A. Keller
Chief Financial Officer
Recent News
News-Medical.Net
2025-12-24
2025-12-11
News-Medical.Net
2025-09-30
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