Duck Creek Payments · 5 hours ago
Senior Manager, Revenue
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. The Senior Manager, Revenue oversees all aspects of Duck Creek’s global revenue operations, ensuring accurate revenue recognition and driving process optimization across the quote-to-cash lifecycle.
Developer ToolsEnterprise SoftwareFinTechInformation TechnologySaaS
Responsibilities
Lead and develop a global team across revenue operations and accounts receivable, providing clear direction and coaching
Establish goals and performance metrics aligned with business objectives and ensure accountability for results
Oversee the complete revenue lifecycle from deal structuring and contract review to recognition and reporting in compliance with ASC 606
Review and approve contracts, amendments, and billing schedules for accuracy and consistency
Maintain RightRev (and SaaS Master until deprecated) and ensure timely invoicing and reporting of subscription, services, and other revenue stream
Partner with FP&A to enhance revenue forecasting and key metrics including ARR, ACV, and DSO
Drive process improvement and automation initiatives across CRM, billing, and ERP systems
Serve as the primary contact for external auditors on revenue and AR-related matters
Oversee billing, collections, and cash application processes to ensure accuracy and efficiency
Monitor AR aging and manage global cash inflows to optimize working capital
Partner with Customer Success and Sales Operations to resolve billing disputes and improve customer experience
Implement strong internal controls and automation to enhance accuracy and compliance
Lead cross-functional initiatives such as Q2C transformation, system implementations, and new product launch readiness
Qualification
Required
Bachelor's or Masters Degree and/or equivalent experience relevant to functional area
6+ years of accounting experience with 2+ years of public accounting experience
3+ years of relevant experience in a software revenue operations function or equivalent
3+ years experience managing/supervising junior team members
Strong understanding of U.S. GAAP, particularly ASC 606
Expertise in quote-to-cash processes and internal controls
Advanced Excel proficiency and strong analytical skills
Excellent communication and organizational skills
Ability to thrive in a fast-paced environment while managing multiple priorities
Preferred
Experience with Workday, Salesforce, and RightRev or similar systems desired
CPA certification desired
Experience leading system implementations or process improvement initiatives desired
Benefits
Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Company
Duck Creek Payments
Leveraging and connecting to payment services can be a stumbling block for insurers.