TrueNorth Companies, L.C. · 22 hours ago
Business Process Architect
Greater Chicago Area
Full-time
Hybrid
Mid, Senior LevelTrueNorth Companies, L.C. is seeking a Business Process Architect with expertise in process modeling, quality assurance, and project management. The role involves designing, analyzing, and optimizing business processes to enhance efficiency and scalability while ensuring alignment with organizational goals.
Financial ServicesInsurance
Responsibilities
Analyze current business processes, identify inefficiencies, and design improved processes that leverage emerging technologies including artificial intelligence (AI) and automation tools to improve scalability, decision making, and alignment with strategic goals
Rethink and redesign business processes enabled by information technology and intelligent automation to achieve dramatic improvements in business performance
Work closely with stakeholders across various departments to gather requirements, ensure all aspects of the processes are considered and ensure alignment with business objectives
Lead the implementation of new processes and ensure that changes are effectively communicated and adopted across the organization
Drive initiatives for continuous process improvement and digital transformation within the organization
Embed quality into processes from design to delivery. Ensure processes meet the required standards and deliver high-quality outcomes by integration of QE
Design and optimize business processes using UX principles, design thinking, and process architecture to improve efficiency, usability, and improve client and colleague experience
Evaluate workflows, systems, and performance metrics to identify Technology gaps and needs
Ensure business process designs adhere to established quality, compliance, privacy, and security standards, embedding regulatory and risk controls into process architecture from design through implementation
Create and maintain process documentation, including AI-assisted workflows to ensure colleagues are equipped to adopt new digital tools effectively
Stay informed on advancements in AI, digital process architecture, and emerging enterprise technologies, evaluating their potential impact and application within organizational workflows
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Perform other duties as assigned
Qualification
Required
Proven experience in business process analysis, design, and reengineering is essential
Familiarity with process modeling techniques and tools is a plus
Experience with Microsoft Office, including Word, Excel, Outlook, Teams and basic PowerPoint functions required
Experience with generative AI tools – Copilot, ChatGPT, etc
Demonstrates strong problem-solving and analytical skills, using data and sound judgment to drive effective decisions
Technology savvy, comfortable learning new tools and systems in a fast‑paced environment
Brings a high level of professionalism and self‑motivation, taking ownership and initiative in their work
Maintains a solid business orientation, understanding how work connects to client needs and organizational goals
Excels in collaboration, organization, and planning, effectively managing multiple priorities
Has experience with project management, coordinating tasks, timelines, and stakeholders to successful completion
Preferred
Bachelor's or Master's degree in Business Administration, Computer Science, MIS, Engineering, or related field, or equivalent work experience preferred
Relevant certifications such as BPM (Business Process Management), CPBA (Certified Business Process Architect), or PMP (Project Management Professional) are preferred
Project Management experience preferred
Benefits
Annual Bonus
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with Company Contributions
Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
Paid Volunteer Time Off and Donation Match Program
Tuition reimbursement and paid certifications, licenses, designations
Employee Assistance Program (EAP) and wellness program with financial incentives
Hybrid Work Schedule
$3,000 Referral Bonus
Company
TrueNorth Companies, L.C.
TrueNorth® is the largest insurance and financial services firm of its kind headquartered in Eastern Iowa with offices located throughout the nation.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$2.79MKey Investors
Women's Business Development Council
2022-09-14Grant· $2.79M
Leadership Team
Bill Teubel
Chief Financial Officer
Duane Smith
Executive Chairman
Recent News
Corridor Business Journal
2025-12-16
Corridor Business Journal
2025-12-02
Corridor Business Journal
2025-10-24
Company data provided by crunchbase