Equus Workforce Solutions · 14 hours ago
People and Culture Employee Relations Partner (930933)
United States
Full-time
Remote
Senior Level
5+ years expEquus Workforce Solutions is a leading provider of workforce development services in North America. They are seeking a People and Culture Employee Relations Partner responsible for managing complex employee relations matters, overseeing investigations, and ensuring compliance with ADA and EEOC requirements.
Career PlanningChild CareConsultingEducationFamilyProfessional ServicesRecruitingStaffing Agency
Responsibilities
Responsible for managing and resolving complex employee relations matters, leading impartial investigations, ADA Accommodations, and preparing timely, well-supported responses to EEOC and similar agency charges
This role oversees end-to-end case management and partners with stakeholders to drive fair outcomes
Assists in developing training materials and delivering training to strengthen organizational compliance and manager capability
Partner with ER & Compliance Manager to review and draft comprehensive EEOC charge statement responses and position statements, including fact development, document compilation, legal risk identification, and collaboration with counsel
Coordinate information requests (e.g., RFIs) and ensure timely, accurate submissions to federal/state/local agencies
Maintain compliant documentation and respond to subpoenas with appropriate scope and confidentiality safeguards
Experience with ADA Accommodation requests, ensuring timely interactive processes, documentation, and compliance with federal, state, and organizational requirements
Keep abreast of ADA changes that would impact the organization
Oversee Investigation Case Management System from intake to case closure, including assignment of cases, follow-up
Utilize case management systems to maintain high-quality records, ensuring audit-ready files and data integrity
Conduct impartial workplace investigations (harassment, discrimination, retaliation, misconduct, policy violations, and other unethical conduct), including intake, scoping, evidence collection, interviews, and balanced findings
Monitor case metrics (cycle time, outcomes, themes) and escalate risks or emerging patterns
Plan and manage ER/EEO/ADA projects (process improvements, policy rollouts, training programs) with defined scope, timelines, dependencies, and stakeholder communications
Drive cross-functional initiatives to improve corrective action processes, ADA Accommodation awareness and procedures, dispute resolution practices, and investigation quality
Design and deliver training for managers and HR/P&C on ER fundamentals (investigation techniques, documentation, corrective action, ADA Accommodations, etc.)
Develop toolkits, job aids, and guidance that promote consistency, fairness, and legal compliance
Analyze trends, root causes, and outcomes; produce dashboards and executive summaries with insights and recommendations
Identify policy gaps, propose updates, and support change management to embed improvements
Qualification
Required
Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Business, or related field
5+ years combined experience in Employee Relations, EEO/Compliance, and Workplace investigations, including experience drafting agency responses (EEOC, state civil rights commissions)
Demonstrated expertise conducting impartial investigations and preparing defensible written findings
Proficiency with case management tools and project management practices
Strong legal writing, narrative building, evidence alignment, and risk framing
Structured approach, neutrality, credibility analysis, high-quality reports
Organization, prioritization, and documentation accuracy
Planning, stakeholder engagement, timeline management, change adoption
Issue identification, pattern recognition, balanced recommendations
Curriculum design, adult learning principles, delivery to diverse audiences
Clear, concise, professional; sensitive handling of confidential matters
High integrity, discretion, impartiality
Benefits
Extensive learning opportunities and networking programs
Work environment in which everyone is included, treated fairly and with respect
Equal Opportunity Employer
Company
Equus Workforce Solutions
Equus Workforce Solutions provides family support, disability determination, business solutions, career center and childcare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Douglass
President & CEO
L. Bradley Williams
Chief Customer Officer & Vice President of Operations
Recent News
Equus Workforce Solutions
2025-09-19
Idaho Business Review
2025-05-24
Company data provided by crunchbase