WINGS Program, Inc. · 16 hours ago
Donor Data & Report Administrator
Rolling Meadows,IL,US
Full-time
Onsite
Entry Level
1+ years expWINGS Program, Inc. is dedicated to maximizing fundraising effectiveness through strategic donor engagement. The Donor Data & Report Administrator will lead oversight of the donor management system and manage data quality initiatives to support fundraising and donor stewardship efforts.
Homeless ShelterNon ProfitPublic RelationsPublic SafetySocial Impact
Responsibilities
Lead data quality and analytics initiatives to support fundraising, donor stewardship, and operational strategy
Manage and maintain Raiser’s Edge 7/NXT and Constant Contact, ensuring data integrity, system functionality, and alignment with best practices
Conduct list and query pulls for mailed and emailed appeals, stewardship communications, and targeted donor outreach
Set-up and manage Raiser’s Edge dashboards and online donation forms to optimize donation tracking and reporting
Manage the collection and submission of required documentation to enable WINGS to receive donations through employer-sponsored giving programs
Develop, maintain, and enforce standard operating procedures (SOPs) for database management and related processes
Enter financial donations (online and checks) when the Receptionist/Development Assistant is out of the office
Maintain accurate donor records through precise data entry, gift processing and coding, and routine data cleaning
Analyze fundraising, marketing, and stewardship data to provide actionable insights, KPIs, and performance trends
Generate and manage reports and dashboards to monitor revenue, donor acquisition, retention, and projections
Support donor prospecting, segmentation, and lifecycle analysis, including campaign performance evaluation
Partner with Development and Marketing teams to optimize appeals, engagement strategies, and communications
Lead data governance efforts, including staff training, cross-department collaboration, and adherence to standardized metrics
Qualification
Required
One to three years of experience with donor CRMs or fundraising databases (e.g., Blackbaud Raiser's Edge 7/NXT) required
Experience in nonprofit fundraising with a working knowledge of fundraising terminology and processes (pledges, appeal codes, stewardship)
Proficient in Excel (pivot tables, lookup functions) with experience extracting, cleaning, and producing donor reports
Experience managing multiple requests in a fast-paced environment
Ability to translate requests into clear, accurate, and visually compelling reports and data visualizations
Strong communication, documentation, and organizational skills, with the ability to explain data to non-technical audiences
Commitment to Diversity, Equity, and Inclusion
Strong understanding of data privacy and confidentiality standards, with experience maintaining data integrity and protecting sensitive donor and organizational information
Preferred
Bachelor's degree in a related field or Associate degree with relevant experience preferred
Benefits
403b Retirement Plan
403b Employer Match
Dental Insurance
Medical Insurance
Health Savings Account
Paid Time Off
Vision Insurance
EAP
Company
WINGS Program, Inc.
Our Mission The mission of WINGS Program, Inc. is to provide housing, integrated services, education and advocacy to end domestic violence.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
Village Treasure HouseNorthwest Community Healthcare
2024-08-05Grant
2023-01-13Grant· $0.01M
Leadership Team
Rebecca Darr
President & Chief Executive Officer
Denise Urban
Executive Vice President/Chief Financial Officer
Recent News
2023-01-19
Northwest Community Healthcare
2023-01-19
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