American Tire Distributors · 8 hours ago
Franchise Business Consultant
Huntersville, NC
Full-time
Onsite
Senior Level
5+ years expAmerican Tire Distributors is the nation's premier tire distributor, providing high quality tires and shop supplies to customers across the U.S. The Franchise Business Consultant serves as a strategic advisor to franchise owners, focusing on operational excellence and profitability while leveraging analytics and best practices to enhance store performance.
AutomotiveLogistics
Responsibilities
Utilize advanced analytics, dashboards, and benchmarking tools to assess franchisee performance and identify opportunities across car count, ARO, labor efficiency, parts margin, tire sales, and customer retention
Partner with franchise owners and general managers to establish short- and long-term business goals, define KPIs, and measure progress through structured operational reviews
Provide consultative guidance on store operations, workflow optimization, labor utilization, technician productivity, pricing strategies, and inventory management to improve profitability and cash flow
Collaborate with Key Account Managers (KAMs) to implement standardized operating procedures that drive consistency, scalability, and brand alignment
Recommend and support adoption of modern retail automotive best practices, including digital vehicle inspections (DVI), point-of-sale optimization, and CRM utilization
Coach and support KAMs on consultative selling skills, customer experience excellence, financial acumen, and franchisee relationship management
Participate in joint field visits with KAMs to deliver high-impact, in-person business reviews, supplemented with virtual meetings and data reviews
Guide franchisees on improving front-of-house performance, service advisor training, technician engagement, and shop culture to enhance customer satisfaction and retention
Partner with franchisees and marketing specialists to ensure effective execution of national, regional, and local marketing programs, including digital marketing and customer loyalty initiatives
Conduct operational audits and franchise reviews to ensure compliance with Tire Pros operating standards, brand guidelines, and franchise agreements
Proactively identify franchisee challenges or risks and escalate issues to leadership with clear recommendations and action plans
Qualification
Required
Bachelor's degree
5 years of related experience preferred
Microsoft Office
Customer Relationship Management (CRM) Software
Retail Operations Management
Data Analysis
Actionable Insights
Marketing Programs
Customer Engagement
Project Management
Consultative Solutions
Company
American Tire Distributors
American Tire Distributors, Inc. distributes tires, wheels, service equipment, and shop supplies to the replacement tire market.
1001-5000 employees
H1B Sponsorship
American Tire Distributors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (11)
2022 (20)
2021 (13)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2010-04-21Acquired
Leadership Team
Rob Vogt
Director of Delivery
Recent News
2025-09-15
bloomberglaw.com
2025-02-26
Company data provided by crunchbase