Public Benefits Outreach Specialist jobs in United States
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NEOGOV · 2 months ago

Public Benefits Outreach Specialist

positionLeesburg, VA
timeFull-time
remoteHybrid
seniorityMid Level
money$53K/yr - $89K/yr
date4+ years exp

Loudoun County Government is recognized for its commitment to employee satisfaction and public service excellence. They are seeking a Public Benefits Outreach Specialist to enhance community awareness of Virginia's Public Assistance Programs, including SNAP and Medicaid, by developing outreach strategies and representing the agency at various events.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conduct direct outreach to community members and partner organizations
Develop and deliver presentations on public assistance programs
Assist customers with navigating and completing benefit applications
Plan, coordinate, and attend community events and public education campaigns
Create outreach materials and maintain records of engagement activities
Collaborate with stakeholders and the Information and Referral team to promote awareness initiatives

Qualification

Public assistance programsCommunity outreachPresentation skillsBilingual SpanishBilingual EnglishOrganizational skillsCustomer serviceRelationship building

Required

High school diploma; four (4) years of related experience in a customer service or social service/human services setting; or equivalent combination of education and experience
Experience determining eligibility for or working with public assistance programs (SNAP, Medicaid, or similar)
Strong communication and presentation skills with the ability to engage diverse audiences
Excellent organizational skills and attention to detail
Ability to build and maintain positive relationships with the public, co-workers, and community partners
Willingness to work occasional evenings and weekends for community events
Pass pre-employment background checks which may include criminal, credit, and DMV
A valid driver's license and good driving record (driving records may be reviewed annually for continued qualification)
Hold or obtain certifications required by Department

Preferred

Bi-lingual skills in Spanish and English

Company

NEOGOV

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Glassdoor3.5
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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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