Dôen · 10 hours ago
Keyholder, Montecito Country Mart
Santa Barbara, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $24/hr
1+ years expDÔEN is a digitally-led, multi-channel fashion and lifestyle brand founded by sisters Margaret and Katherine Kleveland. The Keyholder will support the Store Manager in running the store, provide exceptional customer service, and assist with inventory management while promoting a positive work environment.
Fashion
Responsibilities
Supports the Store Manager in all aspects of running the store
Demonstrate shop ownership in the absence of the Store Manager or Assistant Store Manager
Interface with the store team in a manner that promotes learning, respect and a positive work environment, and serve as a mentor to the sales team
Delegate responsibilities to the sales staff, as needed
Demonstrate basic knowledge in retail, including inventory management, visual merchandising, customer service and daily processes
Operate business profitably and minimize potential for loss, while protecting store assets and inventory
Supports new initiatives in line with business strategy and goals
Deliver a personalized client experience by leading with exceptional service on the sales floor, greeting customers in a timely and engaging manner, and providing styling advice that reflects the brand’s aesthetic using product knowledge
Drive business growth and meet sales goals as an individual and as part of the store team, by addressing customer needs and preferences
Build and maintain client relationships
Partner with the Store Manager to oversee basic inventory management
Assist in monthly inventory counts to execute verification processes, as needed
Arrive on time and be floor ready with a professional presence in line with the Dôen brand, and respond promptly to internal and external communication
Maintain visual standards on a daily basis, while supporting a visually enticing store and backstock that is neat, clean, and organized
Understanding of receiving and processing merchandise/inventory management
Perform daily operations and closing procedures
Be proactive and take initiative
Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines
Process sales and returns through the POS systems with accuracy and efficiency
Abide by company policies
Qualification
Required
Minimum 1 years experience in a supervisor role within a fashion retail environment
Energetic, confident and adaptable personality, with critical thinking and problem solving skills
Excellent communication and organizational skills, detail-oriented
Ability to multi-task in a fast-paced environment
Ability to work a flexible schedule including holidays and weekends
Technological competency and computer literacy
Preferred
luxury retail preferred
experience with NetSuite, Shopify and Gladly desired
Benefits
Paid vacation, sick time, and holidays.
Healthcare, Vision, Dental.
401k plan w/company match.
We offer a competitive salary, with additional discretionary bonuses based on store performance.
Company
Dôen
DÔEN is a women-run business offering collections inspired by a nostalgia for the coastal California of decades past.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1MKey Investors
Silas Capital
2025-06-17Series A
2022-01-01Seed· $1M
Recent News
Business Insider
2025-09-17
Venture Capital Firms
2025-06-21
Company data provided by crunchbase