Records Specialist jobs in United States
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Bernalillo County · 1 hour ago

Records Specialist

Bernalillo County is dedicated to building a high quality of life for its residents and communities. The Records Specialist provides administrative, technical, and research support for Emergency Communications records, ensuring compliance with State and Federal laws while handling sensitive information and fulfilling public records requests.

Business DevelopmentDigital MediaGovernment

Responsibilities

Assists leadership in coordinating retention, retrieval, and disposition of Emergency Communications records, including audio, video, text, CAD, and related system data, in accordance with local, State, and Federal laws
Researches, analyzes, and fulfills a high volume of public records, legal, and internal information requests related to emergency communications data; ensures timely, accurate, and compliant responses
Serves as a departmental resource regarding records-related inquiries, providing guidance to staff, leadership, legal representatives, and external agencies regarding record availability, retention requirements, and disclosure limitations
Assists in the research, coordination, and documentation of emergency communications systems used to store, manage, and retrieve records; identifies opportunities for process improvements and system efficiencies
Maintains accurate logs, tracking systems, and statistical data related to records requests, system usage, work completed, and work in progress using databases and spreadsheets, as required by departmental leadership
Supports the development, implementation, and maintenance of records management procedures, including documentation standards, retention schedules, and system workflows
Works collaboratively with IT staff, legal counsel, vendors, and other departments to resolve records-related issues, system access needs, data integrity concerns, and compliance questions
Assists with quality control reviews to ensure accuracy, completeness, and compliance of records and system outputs
Researches and stays current on laws, regulations, industry standards, and best practices affecting emergency communications records and public information disclosure
Maintains confidentiality and security of sensitive, confidential, or protected information in accordance with policy and law
Performs other job-related duties as required or assigned

Qualification

Records managementData entry compliancePublic records requestsComputer Aided Dispatch (CAD)FEMA trainingCustomer serviceProcess improvementConfidentiality

Required

High School Diploma or GED
Two (2) years of related work experience in business or general records management, customer service, inventory control, or a related field
Valid New Mexico Driver's License
Must have, or be able to complete the required IPRA and Records Management courses as assigned within 6 months
Employee must successfully complete the post-offer employment medical examination and background investigation
Employee must comply with the safety guidelines of the County
Employee must complete required FEMA training(s) as assigned to position
Employee must complete required Supervisor classes if applicable

Benefits

Generous leave accruals
Career development opportunities
Remote & flex-work options as appropriate
Longevity pay
Education assistance program
Health benefits
Lucrative retirement

Company

Bernalillo County

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Bernalillo County is a government organization that offers a wide range of administrative services for citizens.

Funding

Current Stage
Late Stage

Leadership Team

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Julie Anne Baca, MSML
Chief Operating Officer
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Elie Boujaoude
Deputy CIO
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