Director of Enterprise Applications and Support jobs in United States
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Clark Hill Law · 4 hours ago

Director of Enterprise Applications and Support

positionPittsburgh, PA
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$150K/yr - $225K/yr
date10+ years exp

Clark Hill is an AmLaw 200 law firm with 30 offices across the United States, Ireland, and Mexico. They are hiring a Director of Enterprise Applications and Support responsible for providing strategic and operational leadership for the firm’s application portfolio and end-user support services, including driving modernization initiatives and managing the full application lifecycle.

BankingLegal
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H1B Sponsor Likelynote

Responsibilities

Defining, maintaining, and executing a multi-year roadmap for enterprise platforms and the end-user desktop aligned with firm strategy and business needs
Driving modernization initiatives, including cloud adoption, platform optimization and rationalization, and technical debt reduction
Owning the full application lifecycle: evaluation, selection, implementation, configuration, maintenance, and retirement
Improving internal and vendor-managed service desk operations to ensure responsive, high-quality service to attorneys and staff

Qualification

Enterprise applications leadershipEnd-user support managementITIL Foundation certificationCloud adoption experienceITSM platforms familiarityPMP/Agile certificationKPI improvementsTechnical debt reductionApplication lifecycle managementVendor-managed service deskCollaboration skillsInterpersonal skillsCommunication skills

Required

At least ten (10) years of progressive IT experience and responsibility
At least five (5) years leading enterprise applications and/or end-user support in a multi-site or complex environment
Experience in legal or professional services environments
Familiarity with ITSM platforms and endpoint management
ITIL Foundation (or higher) certification
PMP/Agile certification
Relevant cloud or platform credentials

Preferred

Experience leading ITIL-aligned support operations with measurable KPI improvements

Benefits

Health insurance with optional HSA/FSA
Short term disability
Long term disability
Dental insurance
Vision care
Life insurance
401K
Vacation
Sick time
Parking/public transportation allowance
Employee assistance program

Company

Clark Hill Law

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At Clark Hill, our value proposition is simple. We offer our clients an exceptional team, dedicated to the delivery of outstanding service.
dateFounded in 1890
location
Detroit, Michigan, USA
people-size1001-5000 employees
web-link
http://www.clarkhill.com/

H1B Sponsorship

Clark Hill Law has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (2)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Jadd F Masso
Chief Legal Officer
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