Butler/Till · 12 hours ago
Account Executive
Rochester, New York Metropolitan Area
Full-time
Hybrid
Entry, Mid Level
$45K/yr - $63K/yr
2+ years expButler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. The Account Executive works with various cross-functional Agency departments to ensure all client work moves through the Agency workflow process in a timely and efficient manner, with a high degree of attention to detail and quality.
Marketing
Hiring Manager
Sean D'Abreu, M.S.Ed, SPHR
Responsibilities
Serve as the primary liaison between the client and Agency’s day-to-day team and execute strategic solutions that meets agency standards and exceeds client expectations
Establish and nurture role-appropriate relationships. Anticipate and proactively address needs, effectively communicating in a clear, concise, professional manner
Represent and leverage client and industry context within recommendations, points-of-view and reporting to strengthen trust with the client partner
Coordinate each phase of the Agency’s work to ensure that the client is in alignment with the way their plan or project is progressing
Uphold agency timelines and processes and engage the correct teams to protect project profitability and deliver work in a timely manner
Actively seek client feedback and quickly work with internal stakeholders to find the best solution. Contribute to action plans to address opportunities or issues
Manage client budgets and assist in the invoicing process, working with cross-functional teams to ensure jobs are opened in accounting system, estimates and invoices are being tracked properly, budget spreadsheets are up-to- date, and client invoicing is accurate and timely
Support the development of a meaningful analysis on the client’s business, category, competition, and audience including relevant implications and potential opportunities
Understand and monitor the evolution of the marketing industry and the client’s business in support of the exploration of expanded Agency solutions to solve emerging challenges
Fully understand the Agency business strategies to help identify connections to client business strategies
Contribute to accurate client forecasts, inclusive of quantifying organic growth opportunities with the support of Account Supervisor
Ensure client expectations are met or exceeded by documenting objectives and parameters on all requests and coordinating with internal stakeholders throughout project development to ensure highest quality deliverables
Proactively work with cross-functional peers to overcome challenges in the day-to-day work as they occur
Work with cross-functional teams to ensure campaigns are performing at or above the defined key performance indicators and work to develop solutions where they are not
Serve as the voice of the client during project development to allow all teams to refine output based on expectations
Support the development of campaign briefs to guide the Agency’s cross-functional work towards client expectations, helping to contextualize client challenges and opportunities and setting the foundation to deliver meaningful work that supports client business objectives
Ability to travel – varies by client. Hiring manager will clearly articulate travel requirements for account (s); subject to change based on the dynamic needs of individual clients
Qualification
Required
2+ years in account management or another strategic client-facing role in marketing, advertising, communications, media, or another related field
Excellent written and verbal communication skills, including presentation/public speaking skills
Organized and detail-oriented
Intermediate level use of Microsoft Office products, including Word, Excel and PowerPoint
Preferred
Exposure to, or experience with media planning, marketing research tools, and client media budgeting a plus
Strong project management skills; with use of project management tools a plus
Benefits
ESOP (employee stock ownership plan)
An annual bonus
A full benefits package
Paid time off benefits
100% paid parental leave
Company
Butler/Till
Butler/Till is a media agency that knows the difference between impressions and connections.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Jones
Chief Executive Officer
Scott Chapman
Chief Financial Officer
Recent News
2026-01-21
2026-01-06
Rochester Business Journal
2025-12-27
Company data provided by crunchbase