Napleton Automotive Group · 1 day ago
IT Technical Support Technician
Oakbrook Terrace, IL, 60181, US
Full-time
Onsite
Entry Level
$50K/yr - $60K/yr
1+ years expThe Ed Napleton Automotive Group is seeking an IT Technical Support Technician to join their Corporate Oakbrook Terrace office. The role involves maintaining the company's computer systems, providing technical support, and managing user access.
Automotive
Responsibilities
Grant access to individuals newly hired into the organization once receiving the necessary approvals
Terminate employee access from all systems when they separate from the company
Provide technical support for both hardware and software issues our users encounter
Manage the configuration and operation of client-based computer operating systems
Monitor the system daily and respond immediately to security or usability concerns
Create and verify backups of data
Respond to and resolve all system administrator requests
Qualification
Required
One year of previous experience in system administration
Associate or higher degree in a related field
Proficiency with Microsoft Office
Ability to learn new software systems and interact well with co-workers and Napleton employees
Ability to respond to help desk requests after hours on a limited basis
Occasional travel (mostly local) required
18+ years of age or older to comply with the company driving policy
Preferred
Experience with Windows 11
Basic understanding of software systems and data entry
Benefits
Medical, Dental, Vision, and 401K
Paid Vacation Time
Discounts on products, services, and vehicles
Company
Napleton Automotive Group
Napleton Automotive Group is a car dealership offering Volkswagen, Honda, Porsche, and Aston Martin cars in Oakbrook Terrace.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nick Gallina
FINANCE DIRECTOR/DESK MANAGER
ZIGGY GRABOWSKI
GENERAL MANAGER/PARTNER
Recent News
2025-09-17
Company data provided by crunchbase