Arizona State University · 1 day ago
Program Manager Learning Design and Delivery SMCA
Tempe, AZ
Full-time
Onsite
Mid Level
$70K/yr - $72K/yr
3+ years expArizona State University is a leading educational institution that seeks a Program Manager Learning Design and Delivery SMCA to lead a multidisciplinary team focused on Universal Learner Courses in Science, Mathematics, Conservation, and the Arts. This role involves ensuring high-quality learning experiences and managing course design and delivery while supervising a diverse team of instructional staff.
EducationNon ProfitUniversities
No H1B
Responsibilities
Lead and Develop a High-Performing Team
In collaboration with the Senior Director of Learning Design, you will develop and manage a diverse, high-performing, and values-aligned team within the Learning Enterprise
Supervise a multidisciplinary team—including instructional designers, senior instructional designers, instructional design associates, online course managers, and coordinators, part-time staff and student workers—ensuring alignment between course design, delivery, and operational execution across all Universal Learner Course modalities
Provide ongoing coaching through regular meetings, offering feedback, alignment on goals, and recognition of achievements
Foster Faculty and Partner Engagement
You will serve as the primary liaison for faculty and external partners within your academic stack, ensuring strong collaboration and alignment
Manage relationships with faculty of record, coordinating course development, revisions, and quality reviews with design teams
Lead communication and feedback loops with faculty, integrating insights from learners and instructors to improve course quality and consistency
Advance Course Quality, Design, and Learner Experience
You will lead efforts to ensure high-quality, equitable, and innovative learning experiences across your academic stack
Provide strategic leadership to ensure cohesive alignment between course design, delivery, and learner experience across both session-based and on-demand modalities
Lead your team through course build, revision, and improvement cycles, ensuring all courses meet ULC design standards and quality metrics
Qualification
Required
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Demonstrated experience directly supervising professional staff (such as instructional designers, course managers, or coordinators) and managing team performance, development, and workload across multiple projects or course deliveries
Proven ability to manage large-scale instructional operations or academic programs, including scheduling, staffing, quality assurance, and process documentation across diverse course portfolios
Experience designing or evaluating online courses using frameworks such as backward design, Universal Design for Learning (UDL), or Quality Matters (QM), and applying learning analytics to improve design quality and learner outcomes
Demonstrated ability to analyze and interpret learner, course, or operational data to inform strategic planning, identify improvement opportunities, and evaluate program impact
Experience partnering with faculty, subject matter experts, and academic units to align course quality, rigor, and delivery with institutional standards and learner needs
Proven success creating or refining scalable workflows, communication systems, or process improvements that enhance efficiency and collaboration between design and delivery teams
Master's degree in Instructional Design, Educational Technology, Learning Sciences, Curriculum and Instruction, Higher Education Administration, or a closely related field
Preferred
Background in science or mathematics preferred
Company
Arizona State University
Arizona State University is a public research university offers undergraduate, graduate, and professional programs across various fields.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$75.57MKey Investors
US Department of EnergyU.S. Department of Energy Office of ElectricityAmeriCorps Public Allies
2025-01-21Grant· $11.2M
2024-08-28Grant· $1M
2024-07-09Grant· $0.27M
Leadership Team
Philip Regier
University Dean for Educational Initiatives and CEO of EdPlus at ASU
Ara Austin
Clinical Assistant Professor
Recent News
2026-01-22
GlobeNewswire
2026-01-20
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