CBRE · 3 hours ago
Events Team Manager - Bay Area, California
CBRE is a company that focuses on creating inspiring workplace environments. The Events Team Manager is responsible for managing a team and daily operations to ensure high-quality customer service and effective event programming that aligns with client goals.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Manages a team in one or more offices
Provides direction on employee management (e.g. recruitment of talent, performance management, employee engagement, employee development, etc.)
Make recommendations on budgets and cost reductions
Establishes work schedules, assigns tasks, cross-trains staff, evaluates performance, and develops team's skills
Troubleshoots and resolves complex client inquires and complaints that are escalated
Follows up with clients timely to ensure satisfaction
Ensures consistency in support provided by the team through continuous review and improvement of existing processes
Interprets and communicates goals and direction with management
Sets achievable goals that are linked to the objectives of the organization
Accountable for SLA's, KPIs, and benchmarks; reports out on a recurring basis
Supports Experience Services team to ensure event operations are compliant with safety and facility/property requirements
Ensures smooth event operations; troubleshoot as needed
Serves as primary contact with client for meeting & events forecasts and strategies
Motivates and coaches staff towards attaining performance goals, maintaining high productivity, and improving customer satisfaction
Reviews staff workload and makes proactive decisions to meet the department business demands
Ensures smooth operations by implementing procedures to drive employee efficiency; tracks related performance data and solutions for identified gaps
Monitors the performance, training, and development of staff
Conducts performance evaluations and counseling
Responsible for recruiting and hiring new employees and/or vendors
Performs other duties as assigned
Qualification
Required
Bachelor's degree (BA/BS) in a related field of work or equivalent work experience and a minimum of 4+ years working in the meetings industry in areas such as a planner, travel manager, hotel sales or similar preferred; or equivalent combination of education and experience (equivalent work experience = 2 years experience for every year of higher level education)
Has at least 4+ years of formal supervisory experience
Ability to comprehend, analyze, and interpret the most complex business documents
Ability to respond effectively to the most sensitive issues
Ability to write reports, manuals, speeches and articles using distinctive style
Ability to make effective and persuasive presentations on complex topics to internal and external audiences
Comfortable meeting and engaging with new people
Warm and engaging demeanor
Ability to assess circumstances, empathize and offer help
Utilize a high level of attention to detail as well as strong interpersonal skills
Have a positive attitude and a strong sense of urgency in resolving any issues that may arise
Requires in-depth knowledge of financial terms and principles
Ability to calculate complex figures
Ability to forecast and prepare budgets
Conducts financial/business analysis including the preparation of reports
Ability to solve advanced problems and deal with a variety of options in complex situations
Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment
Draws upon the analysis of others and makes recommendations that have a direct impact on the company
Proficient with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc
Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications
Ability to work in multiple software platforms and learn and retain technical software applications quickly
Good organizational skills
Must work well under pressure with multiple deadlines, and demonstrate a proactive approach to routine and non-routine occurrences
Strong problem-solving skills
Highly adaptable and flexible
Ability to work flexible work schedules based on business need
Ability to lead and motivate others and to perform associated paperwork
Ability to work requiring significant walking or through other means of mobility
Ability to work in a standing position for long periods of time
Ability to reach, bend, stoop, push and/or pull and frequently lift up to 35 lbs. and occasionally lift/move up to 50 lbs
Preferred
Experience working in or with a multi unit environment e.g. hotel, retail, food, etc. across multi-stakeholder, matrixed environments on a global scale to achieve objectives preferred
Certified Meeting Professional (CMP) preferred
Benefits
Discretionary bonus based on CBRE’s applicable benefit program
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase