Texas Christian University · 15 hours ago
Director of Financial Aid Systems
Fort Worth, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expTexas Christian University is seeking a Director of Financial Aid Systems who will direct all aspects of the financial aid management system and technology strategy. The role involves overseeing system enhancements, ensuring compliance, and managing data reporting to support institutional enrollment goals.
Higher Education
Responsibilities
Provides strategic oversight and leadership for the financial aid management system, ensuring alignment with institutional priorities and enrollment strategies
Serves as Financial Aid Functional Lead by acting as liaison with TCU’s Information Technology team as well as point of contact for financial aid systems processes, data and reporting for external departments; coordinates enhancements to online functionality
Develop data-driven insights and ensure accurate financial aid reporting for federal, state, and institutional compliance
Utilize technology to enhance packaging, awarding, and student communications, optimizing system capabilities to improve efficiency and the student experience
Implement and manage automation strategies that streamline financial aid workflows
Directs system upgrades and process improvements, ensuring seamless integration with campus technology
Leads planning and strategy initiatives concerning system processes and user functionality by analyzing the current use of all financial aid systems to ensure efficiency and effectiveness
Leads planning and execution of new technology initiatives that enhance financial aid processing, service delivery, and compliance
Collaborates with senior enrollment management leadership and systems leads in other enrollment units to align financial aid technology with broader university objectives
Manages creation of reports and survey data by providing reports needed for financial aid staff and other administrative offices; creating queries; ensuring data integrity of information reported to Federal, State and institutional entities, as well as internal and external auditors
Serves as webmaster for financial aid site by maintaining integrity of hyperlinks and accuracy of information, acting as liaison with TCU webmaster and portal manager; coordinating enhancements to online functionality
Provides training and guidance to financial aid staff on system usage, security, and best practices to enhance operational effectiveness
Manages document imaging processes by maintaining the electronic file system and coordinating activities of data entry staff
Supervises technology-related assignments and provides mentorship and guidance to financial aid staff and IT partners to ensure proper system usage and efficiency
Engages in professional development and industry engagement to stay current with trends in financial aid technology and best practices
Supervises staff and/or student employees/interns
Performs other related duties as assigned
Qualification
Required
Bachelors' degree
5 plus years of experience in the administration of student management systems such as PeopleSoft, Banner, Slate, Oracle, etc
Experience with databases in higher education and emerging technologies
Proficiency with PL/SQL, SQR, Slate, ImageNow, PeopleSoft SA or other related products pertaining to reporting and recruiting
Knowledge of customer service processes and techniques
Proficient in the use of Microsoft Office to include Word, Excel, Access databases, and Outlook
Skill in the use of educational ERP systems
Ability to manage multiple projects and meet deadlines
Ability to clearly communicate information
Ability to work evenings, weekends as required
Visual acuity to read information from computer screens, forms and other printed materials and information
Able to speak (enunciate) clearly in conversation and general communication
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting
Lifting and moving objects and equipment up to 10 lbs
Preferred
Higher Education experience with focus on financial aid systems
Project management certification or training
Company
Texas Christian University
TCU's Mission: To educate individuals to think and act as ethical leaders and responsible citizens in the global community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Travis Cook
Deputy Chief Technology Officer
Aaron Muñoz
Chief Information Security Officer
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