Automation Support Analyst jobs in United States
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PerkinElmer · 1 day ago

Automation Support Analyst

PerkinElmer is a leader in scientific solutions, dedicated to innovating for a healthier world. The Automation Support Analyst is responsible for providing end-to-end support of data systems and equipment in lab environments for GxP operations, ensuring compliance with standard procedures and offering technical support.

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H1B Sponsor Likelynote

Responsibilities

Build and maintain a working relationship with Lab System Owners, IT Teams, and Management
Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
Maintain daily assigned project related communications with team
Staying compliant by following Standard Operating Procedures, Job Aids, and Work Instructions
Function as technical SME
First Line User Support
User account setup/Password Resets in a controlled clean room or MFG environment
Non-change control break fix
Execution of Change Controls
Like-for-like replacements
Completing Preventative Maintenance Work within deadline. Biannual and Annual Reviews
Execution of Change Controls
On-Call Support one week per month
PER requests/ SOP Field Testing and SLC Review
Assist with Investigations
Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication and documentation skills are a must
Ability to manage one’s time with minimal supervision to achieve objectives

Qualification

System support experienceScientific instrumentationCustomer service skillsTroubleshooting technologyAnalytical skillsVerbal communicationWritten communicationTime management

Required

Bachelor's degree in computer science
2-3 years of relevant professional system support experience
Excellent customer service skills complimented by an ability to listen to and interpret client requests
Ability to troubleshoot complex technology issues
Strong verbal and written communication skills
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes
Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication and documentation skills are a must
Ability to manage one's time with minimal supervision to achieve objectives
Must be able to remain in a stationary position more than 25% of the time
Extensive walking within the campus buildings to various process areas
Some travel between sites within Rensselaer, East Greenbush locations (Shuttle available)
The person in this position needs to occasionally move inside and outside of labs that require clean room training and gowning for classified areas such as ISO 7 and 8
Frequently operate on instruments, objects, tools, or controls, which will require regularly bending, squatting and stretching
Frequently operates a computer and other office machinery, copy machine, and computer printer
Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position

Preferred

Experience with scientific instrumentation in a controlled environment
2 years of experience in lab environment is a plus

Company

PerkinElmer

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PerkinElmer focused on improving the health and safety of people and the environment.

H1B Sponsorship

PerkinElmer has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (3)
2022 (3)
2021 (2)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
unknown
2022-08-01Acquired
1978-01-13IPO

Leadership Team

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Frank A. Wilson
SVP & CFO
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Joel S. Goldberg
SVP & General Counsel & Secretary
Company data provided by crunchbase