Braze · 17 hours ago
Sales Operations Lead, Business Development & Solutions
New York City
Full-time
Onsite
Mid, Senior Level
$97K/yr - $115K/yr
4+ years expBraze is a leading customer engagement platform that empowers brands to deliver exceptional customer experiences. The Sales Operations Lead will serve as a primary operating and analytical partner, shaping strategies that drive performance and sustainable revenue growth while working closely with senior stakeholders across various teams.
AnalyticsCRMMarketingMarketing AutomationSoftware
Responsibilities
Serve as the primary Sales Operations business partner to the Vice President of Business Development and the Vice President of Solutions Consulting, owning the operating cadence, planning motions, and analytical rigor that drive performance globally across all regions and segments
Own strategic capacity and resource planning for Business Development and Solutions Consulting, translating growth targets into short- and long-term headcount, coverage, and investment plans in partnership with functional leadership
Lead territory design, coverage models, and quota frameworks in close collaboration with Business Development, Solutions Consulting, and Sales leadership to ensure equitable distribution, scalability, and alignment to GTM priorities
Partner cross-functionally with Finance, Sales, Marketing, and broader GTM teams to align planning assumptions, investment decisions, and execution against company-level goals
Analyze performance data, KPIs, market signals, and competitive dynamics to surface insights, identify risks and opportunities, and deliver clear, data-backed recommendations to executive stakeholders
Design, implement, and continuously optimize operating processes, tools, and methodologies that improve productivity, efficiency, and cross-functional alignment across Business Development, Solutions Consulting, and Go-To-Market Operations (GTM Operations)
Own reporting and insights for Business Development and Solutions Consulting, partnering with Sales Insights and Business Intelligence teams to build scalable reporting and deliver concise, executive-ready insights that inform decision-making
Qualification
Required
Bachelor's Degree in a quantitative/business-oriented field or equivalent practical experience
4+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations, at a high-growth B2B SaaS company
Prior experience in territory management, quota setting, commissions, and forecasting processes
Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions
Proficient with Sales Intelligence and Enrichment tools such as Clay, ZoomInfo, Cognism, and Lusha
Proficient with Salesforce and Microsoft Excel
Preferred
Experience with Sales Engagement tools such as Outreach.io and Gong strongly preferred
Experience with a BI tool such as Tableau, Looker, or Power BI is strongly preferred
Benefits
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Company
Braze
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.
1001-5000 employees
H1B Sponsorship
Braze has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (10)
2023 (5)
2022 (16)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$314.29MKey Investors
SnowflakeMeritech Capital PartnersBattery Ventures
2025-04-10Post Ipo Equity· $139.19M
2023-06-21Grant
2021-11-17IPO
Leadership Team
Astha Malik
Chief Business Officer - Braze (NASDAQ:BRZE)
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