Computershare U.S. · 22 hours ago
Assistant Team Lead - Account Record Keeping
Canton, MA
Full-time
Hybrid
Mid Level
$30/hr - $30/hrComputershare U.S. is a global leader in financial administration with over 12,000 employees across more than 22 different countries. The Assistant Team Lead will support the Team Lead by managing the workload of transactions and guiding the Transaction Processing team in their daily tasks.
Financial Services
Responsibilities
Updates Processors' daily rosters to reflect availability for Workflow processing and assigns tasks outside of Workflow
Utilizes tools such as Dashboard to oversee the distribution of work and ensure that internal, regulatory and client turnaround times and SLAs are met
Provide support during internal and external audits of the department. Participate on client tours through demonstrations of the processing system. May be asked to work on additional projects as needed
Provides feedback and coaching to Transaction Processors regarding productivity and quality using tools such as Dashboard and quality
Model teamwork by supporting peers in meeting the overall goals of the department and support team members through motivation and providing support for team members in performing their job duties
Review and update operating procedures and policies with the goal of improving efficiency and quality
Performs self-audits to confirm work is performed in compliance with operational policies and procedures
Train staff as needed through OTJ or structured classes
Identify and research errors and issues, document event summaries, perform root cause analysis, and propose and execute remediation plans
Daily data entry processing for various transaction types including transfers, purchases/sells, and account maintenance within established productivity and quality standards alongside the Transaction Processors
Qualification
Required
Strong organizational skills
Flexible to change
Able to multitask and pay attention to the details
Strong written and verbal communication skills
High school diploma or equivalent
Preferred
Internal experience
Training/Facilitation experience
Bachelor's degree
Previous experience with Transaction Processing
Benefits
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
Company
Computershare U.S.
Computershare is the world’s largest stock transfer agent that has pioneered many of the securities industry’s innovations to help companies build and maintain strong relationships with their investors, employees and customers.
10001+ employees
H1B Sponsorship
Computershare U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Rupinder Suri
Vice President, CLO and Leveraged Loan Services
Stephanie Barton
Talent Acquisition Partner
Company data provided by crunchbase