Orlando Health · 4 hours ago
Scheduling Coordinator cardiology - Dr. Phillips
Orlando, FL
Full-time
Onsite
Entry Level
1+ years expOrlando Health is a renowned healthcare provider in Central Florida, and they are seeking a Scheduling Coordinator for their Heart and Vascular Institute. The role involves scheduling and coordinating cardiology appointments, ensuring efficient patient registration, and maintaining high standards of customer service.
Health CareHospitalMedicalNon Profit
Responsibilities
The scheduling coordinator will efficiently and accurately schedule/coordinate cardiology appointments in the office including but not limited to office visits, support care visits and diagnostic imaging
Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information
Maintains basic understanding of the medical needs during the screening process for scheduling an appointment
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time
Be proactive with all customers by actively listening, showing a caring attitude, and offering alternatives when necessary
Efficiently and accurately registers patient
Understands the importance Orlando Health places on providing exemplary customer service under the Orlando Health Way
Communicate regularly with providers, nurses, patients, and all other departments
Consistently and constantly reviewing the schedule daily and communicates all changes to providers, staff, and other departments
Consistently meets departmental goals for productivity, quality and customer service standards set by Orlando Health. Responsible for entry of office patient charges as assigned
Participates in department and/or corporate process improvement activities serving as a resource on patient flow
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
Maintains compliance with all Orlando Health policies and procedures
Completes work orders and communicates with engineering regarding problems with the area
Assists in care and maintenance of department supplies, equipment
Ensures that all faxes are sent to the appropriate department and personnel
Maintains department records and files as required
Completes all mandatory education
Attends in-services/meetings as required
Performs other duties assigned as they relate to the quality of patient care and unit maintenance
Qualification
Required
High school graduate or GED required
One (1) year of customer service based experience to include retail, hospitality or other related fields required
Knowledge of Microsoft Office
Benefits
Medical, Dental, Vison
403(b) Retirment Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (Up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (child care, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
100% PAID Tuition
As well as tuition reimbursment
Monthly payments to help pay down any graduated school debt
Company
Orlando Health
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Mark Jones
Senior Vice President, Orlando Health Foundation
Mildred Beam
SVP, Chief Legal Strategist
Recent News
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