Glacier Bancorp, Inc. · 1 day ago
Corporate Digital Channels Manager
Greater Billings Area
Full-time
Onsite
Senior Level, Lead/Staff
$128K/yr - $191K/yr
8+ years expGlacier Bancorp, Inc. is seeking a Corporate Digital Channels Manager to enhance their employee and customer-facing delivery channels. This role involves leading cross-functional teams to deliver innovative solutions that improve efficiency and user experience across various technology platforms.
BankingCommercialFinanceVenture Capital
No H1B
Responsibilities
Directly and indirectly manage internal and external cross-functional teams in the effort to develop and implement new digital capabilities and optimize existing banking processes, increase efficiency and improve the customer experience
Exercise judgment in driving continuous improvement of digital channels by evaluating performance metrics, interpreting end-user feedback, and proactively identifying and implementing strategic enhancements based on emerging digital trends and business priorities
Support the development and implementation of banking technology platforms, ensuring reliability, accuracy, and efficiency of banking channels and processes
Ensure smooth implementation of digital channel changes in coordination with Product Marketing, Operations, IT, Customer Experience and division staff, including identifying and documenting procedural changes, and developing support and release documentation
Provide guidance and support to internal teams on banking channel usage and best practices, proactively identifying knowledge gaps and developing targeted training to enhance user adoption and effectiveness
Conduct regular reviews of banking channels and support requests from internal and external auditors to ensure compliance with industry standards and regulations
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by the due date
Qualification
Required
Bachelor's Degree in Information Systems (IS), Management Information Systems (MIS), Business Management, or a related field
A minimum of 8 years of experience in digital channel development, loan origination/underwriting technology platform management, or a related banking technology leadership role
Working with digital banking products and services, such as online/mobile banking, digital account and loan origination and / or payment processing
Knowledge of banking industry regulations and compliance standards is required
Excellent analytical skills with the ability to interpret data and make data-driven decisions
Proficiency in project management and the ability to organize work and direct tasks among internal and external team members
Proficiency in time management and the ability manage multiple tasks simultaneously, work independently and as part of a team to meet project deliverables
Strong written and oral communication and collaboration skills, with the ability to work effectively with cross-functional teams
Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization
Employee must be capable of regular, reliable, and timely attendance
Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control
Preferred
Developing and implementing digital strategy and digital product management
Benefits
Medical, dental, vision, and life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Glacier Bancorp, Inc.
At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-10-01IPO
Leadership Team
R
Randall Chesler
President and Chief Executive Officer
D
Don Chery
EVP/Chief Administrative Officer
Recent News
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2026-01-23
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