Magic Memories · 15 hours ago
Retail Photo Operations Assistant Manager - Butterfly Wonderland
Magic Memories USA is a company dedicated to making people smile, and they are seeking an Assistant Retail Photo Operations Manager for their location at Butterfly Wonderland in Scottsdale, AZ. In this role, you will lead a retail team, ensure excellent customer service, and manage the operational aspects of a high-volume souvenir photography retail operation.
LeisureTourismTravel
Responsibilities
You will greet guests and create Magic Memories by providing world-class service
You will assist in leading a retail team to achieve sales goals
Assist with running all operational aspects of a high-volume souvenir photography retail operation
Act as lead manager in the absence of the Retail Photography Manager
Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals
Develop, train, and motivate staff to achieve desired guest service and financial results
You will ensure excellent customer service by responding to guest requests, expectations, and needs
You will have the opportunity to meet and interact with people from all over the world
Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
Learn how to capture, and create memories that make people SMILE!
Qualification
Required
High school diploma or general education degree (GED)
1-year people management experience and/or training, or equivalent combination of education and experience
Demonstrated leadership skills with the ability to support teams, develop culture, demonstrate coaching, and ongoing performance management
Ability and drive to assist in this ‘hands-on' role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment
Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross-functional team members
Professional communication skills and appearance
Ability to support operations 7-days a week, including weekends, evenings, and holidays
Background check
Preferred
2 years previous guest service experience within the hospitality, food, and beverage, or retail industries
Experience in digital photography a plus, but not required
Benefits
Opportunity for growth and advancement!
Fun culture and atmosphere!
Paid training $$
Company
Magic Memories
Magic Memories is a global tourism photography provider specialising in attraction photography, souvenir products.