Cision · 9 hours ago
Account Director
United States
Full-time
Remote
Mid, Senior Level
3+ years expCision is a global leader in PR, marketing, and social media management technology and intelligence. The Agency Account Director is responsible for the retention and expansion of revenue within assigned customer accounts, serving as the focal point of client contact and ensuring clients are well serviced with appropriate products and solutions.
Digital MediaPublic RelationsSocial Media ManagementSocial Media MarketingSoftware
Hiring Manager
Jamie Knight
Responsibilities
Analyzes customer assignment and develops a plan of action in conjunction with the Sales Leader for how they will grow revenues and achieve their assigned quota through a mix of retention and expansion
Proactively and regularly calls on existing customers (at least quarterly) to drive business conversations to uncover new opportunities, monitor service/product usage, issues, and competitive activity, ensuring a high rate of revenue retention and product renewal
Builds strong and broad relationships with multiple points of contacts at each account (e.g., communications, social media, marketing, Investor relations, senior leadership) based upon the ability to add value to their business
Expands existing business by positioning and selling the appropriate products/services to address needs. Must sell across the full line of products/services. Presents and sells structured payment deals when appropriate
Networks within local geography, account, or industry focus
Works collaboratively with the New Business Director team to transition after a New Business Director secures a new account. Focus on retaining and expanding these new accounts
Onboard assigned new members that proactively reach out to the Member Service Center. Focus on retaining and expanding these new accounts
Fully satisfies the company’s and their manager’s expectations related to sales activity (e.g., calls per week, proposals per week, account reviews, etc.), behavior, reporting (sales activity, opportunity pipeline management, customer profiling, etc.), and administration
Qualification
Required
Bachelor's Degree required
At least three years of successful outside sales experience with demonstrated ability to exceed assigned quotas through retention and expansion and to meet sales activity and behavior expectations
Proficient with sales force automation tools (ex. Salesforce.com, Office 365, etc.)
Ability to travel to client sites daily, with the potential for 20% - 40% travel
Valid driver's license required
Excellent networking, relationship building, communication, presentation, and persuasion skills
Keen interest in business news
Understanding of multimedia and social media
Company
Cision
Cision is a global media intelligence company that offers PR and social software as well as analytics.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$442M2025-04-14Debt Financing· $250M
2019-10-22Acquired
2018-09-12Post Ipo Secondary· $192M
Leadership Team
Nicole Guillot
Advisor to the CEO
Paul Dumas
Chief Human Resources Officer
Recent News
Small Business Trends
2025-12-25
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