ZARA · 21 hours ago
General Manager
Los Angeles, CA
Full-time
Onsite
Director/Executive
$85K/yr - $110K/yrZara is a forward-thinking force in fashion, aiming to provide everyone with beautiful, on-trend, responsibly crafted fashion. As the General Manager, you will lead the store team to achieve goals by maintaining high management standards, ensuring a good customer experience, and overseeing product, operations, and people management.
Retail
Hiring Manager
Neha Purohit
Responsibilities
Oversees the management of all sections to achieve sales targets by monitoring product display in all sections
Assures that product analysis is carried out in all sections (identifying shortcomings, competition and trends) to carry out the different actions and thus achieve better results
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications)
Continuous communication and feedback is given to both the central and the country sales team. Monitor the communication flow of all departments
Supervises warehouse stock management and merchandise flows, taking into account the criteria of the Commercial Manager
Supervises the organization and planning of people and processes and ensures that teams work according to company standards achieving appropriate productivity
Supervises the operation of the store devices and ensures that the technological part works well and provides a good shopping experience
Monitor that omnichannel-related processes are executed and compliant (SINT, IPOD, STORE MODE, CC)
Oversees new project implementations and business and operational upgrades
Responsible for and ensures that SHRINKAGE is minimized and coordinates action plans regarding the needs of the store
Lead the standards of customer service in your store
Ensures that incidents are resolved in time
Supervises the performance of all managers in store ensuring the support in their professional development
Manage the budget of hours with respect to the needs of the store
Supervises the process of preparing schedules in all sections and ensures coverage appropriate to the sales dynamics and operational workload of the store
Supervises all types of training (on-boarding, mandatory training on the Tra!n platform, job training, etc.)
Constantly develops succession plan identifying and training potential players
Develops, recognizes and gives constructive feedback for the evolution of your store managers
Leads compliance with occupational risk prevention, health and safety at work standards
Qualification
Required
Strong organizational, planning and analytical skills
Ability to interpret reports from all areas of the store (product, operations, people)
Innovative with a great capacity to adapt and lead change
Oversees the management of all sections to achieve sales targets
Assures that product analysis is carried out in all sections
Commercial analysis to execute actions that improve sales
Continuous communication and feedback is given to both the central and the country sales team
Supervises warehouse stock management and merchandise flows
Supervises the organization and planning of people and processes
Supervises the operation of the store devices
Monitor that omnichannel-related processes are executed and compliant
Oversees new project implementations and business and operational upgrades
Responsible for and ensures that SHRINKAGE is minimized
Lead the standards of customer service in your store
Ensures that incidents are resolved in time
Supervises the performance of all managers in store
Manage the budget of hours with respect to the needs of the store
Supervises the process of preparing schedules in all sections
Supervises all types of training
Constantly develops succession plan identifying and training potential players
Develops, recognizes and gives constructive feedback for the evolution of your store managers
Leads compliance with occupational risk prevention, health and safety at work standards
Benefits
25% discount to buy the latest trends in any of our brands
A variety benefit package where you can find a wide range of discounts
Internal promotion programs
E-learning and training programs
Social projects to get involved and contribute to a better society
Company
ZARA
Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all.
Founded in 1975
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase