Super Star Car Wash · 1 day ago
Shift Lead - Main
Chula Vista, CA
Full-time
Onsite
Entry Level
$19.50/hr - $20.50/hr
1+ years expSuper Star Car Wash is a leading provider of car wash services with over 100 locations across multiple states. The Shift Lead is responsible for overseeing daily operations, ensuring customer satisfaction, and developing team members while maintaining a clean and safe environment.
AutomotiveCommercialService Industry
Responsibilities
Rollout the red carpet by being friendly to customers and handling vehicles with extreme care
Communicate effectively at all levels with employees, customers, peers, and management
Learn to execute open and close duties and follow designated procedures
Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management
Understand Quality Control factors associated with customer’s overall experience, products and services, scheduling / labor cost control with respect to historical performance & seasonality
Facilitate and assess damage claims
Ensure compliance with all laws, rules, regulations, and policies at Local, State & Federal levels
Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives
Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership
Keep the entire property spotlessly clean and organized
Learn our coaching / training model
Motivate employees to complete job tasks efficiently and effectively
Qualification
Required
High school diploma or GED equivalent
Must be at least 18 years of age
1 year of customer service or supervisory experience required for externals
6 months - 1 year of customer service or supervisory experience required for internals
Adaptability: Thrive in a fast-paced, outdoor environment
Communication: Excellent verbal and interpersonal skills
Flexibility: Willingness to work outside and adapt to various weather conditions
Schedule: Ability to work flexible, full-time schedule to include days, evenings, weekends and holiday
Preferred
Leadership experience preferred
Car wash, retail or hospitality experience preferred
Benefits
Excellent Medical / Dental / Vision for full-time employees after waiting period
STD, LTD and Life Insurance Options
401(k) eligibility is granted if you are 18 or older and have completed 2 months of service
Free weekly car washes
Tuition reimbursement (full-time employees)
Referral Program with $150 payout
Company
Super Star Car Wash
Super Star Car Wash specializes in unlimited, express, full service, and fleet washes, auto detailing, oil and lube services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Becky Pessin
Chief Financial Officer
John Lueken
Chief Development Officer (CDO)
Recent News
Colorado Springs Business Journal
2025-03-12
Company data provided by crunchbase