Cypress.io · 15 hours ago
Technical Solutions Consultant I
United States
Full-time
Remote
Mid Level
3+ years expCypress is a company focused on making software testing faster and more reliable, enhancing software development efficiency and quality. The Technical Solutions Consultant I role involves owning the technical success of customer accounts, partnering with sales teams, and driving revenue outcomes while acting as a strategic advisor.
Computer Software
Responsibilities
Own Technical Success Across the Customer Lifecycle
Own technical success end-to-end across the customer lifecycle, from discovery through expansion
Lead the technical strategy and execution for the opportunities and accounts you support
Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early
Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria
Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes
Drive Revenue Outcomes (Net New + Expansion)
Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum
Support expansion opportunities by identifying new use cases, products, and growth paths
Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue
Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects
Operate as a Strategic Partner
Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations
Know when to stay at the business-outcome level and when to go deep technically
Translate product knowledge into business outcomes, with strong follow-through and clear next steps
Help Build and Shape the Function
Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks
Act as a go-to resource for specific product areas while remaining a generalist across the platform
Own the feedback loop with Product and Engineering using real customer usage and deal learnings
Qualification
Required
3+ years in a Solutions Consultant, Sales Engineer, or equivalent customer-facing technical role
Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines
Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling
Sound judgment around when to simplify concepts versus when to go deep technically
Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization
Excellent written and verbal communication skills
Preferred
Experience selling to developer or highly technical audiences
Familiarity with modern frontend frameworks (React, Angular, Vue)
Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions
Experience in a high-growth SaaS environment
Company
Cypress.io
Cypress is a quality testing platform that brings together the open-source Cypress App tool and the Cypress Cloud platform, supporting the entire testing lifecycle.
51-200 employees
H1B Sponsorship
Cypress.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Tim Gribble
CFO
Brit Suits
Senior Talent Partner
Recent News
2024-04-06
2024-04-06
Company data provided by crunchbase