Strategic Engagement Lead, Life Sciences jobs in United States
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Datavant · 20 hours ago

Strategic Engagement Lead, Life Sciences

Datavant is a data platform company and the world’s leader in health data exchange. They are seeking an experienced Strategic Engagement Lead to drive meaningful outcomes for customers in the life sciences sector by aligning products and services with strategic objectives.

BiopharmaClinical TrialsData IntegrationHealth CareSoftware
badNo H1Bnote

Responsibilities

Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio
Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively
Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts
Take a self-service-first approach to problem solving and navigating questions internally and externally
Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work
Help create a company-wide culture of customer-centricity

Qualification

Healthcare technology experienceCustomer relationship managementStrategic program managementRWD health analyticsDrug development knowledgeEmpathyEffective communication

Required

7+ years experience in healthcare technology and customer facing roles
Previous experiencing working in one or more of the following areas: Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector
Application of RWD and RWE in the pharmaceutical and life sciences space
Understanding of drug development and/or clinical trials

Preferred

Proven ability to build deep, trust-based relationships with customer stakeholders
Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything
Skilled at expanding relationships beyond direct contacts through rapport-building
Demonstrated ownership of complex, high-value customer accounts
Strategic thinker who connects cross-customer trends to shape value propositions
Effective and empathetic internal and external communication

Company

Datavant

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Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health.

Funding

Current Stage
Late Stage
Total Funding
$80.5M
Key Investors
Transformation Capital
2020-10-08Series B· $40M
2018-04-30Series Unknown· $40.5M

Leadership Team

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Jasmin Phua
Head of Government Solutions
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Company data provided by crunchbase