IntouchCX · 2 hours ago
Vice President, Sales
Aurora, CO
Full-time
Onsite
Director/Executive
8+ years expIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. They are seeking an innovative and results-oriented leader for the Vice President of Sales position, responsible for developing sales strategies and exceeding quotas.
Outsourcing/Offshoring
Responsibilities
Prospect and build highly qualified pipeline based on developing a deep understanding of IntouchCX solution offerings and the business needs of the company
Work collaboratively with Sales & Growth Team to achieve high levels of productivity and excellence in solution development
Conduct discovery calls to understand client needs and present tailored solutions
Develop and deliver compelling proposals, product demos, and presentations
Manage the full sales cycle from initial contact to contract closure
Develop and drive key sales strategies or initiatives
Establish and maintain key customer relationships
Identify where improvements can be made and develop sales plans and strategies to achieve set goals
Deliver value-based solutions by developing, communicating and driving effective strategies based on valid, customer-specific value criteria
Manage contracts and agreements to ensure that expectations are being established, communicated, and met
Develop, maintain, and share perspectives on the competitive landscape as they relate to customer experience strategies and product/service strategies
Possess a strategic understanding of multiple market spaces and leading trends to proactively identify issues/opportunities/solutions
Develop strong, collaborative relationships at all levels and work closely with cross functional leaders
Consistently achieve or exceed monthly and quarterly sales quotas
Maintain accurate and up-to-date records in the CRM system
Qualification
Required
Post-secondary degree, or certificate, with a focus in a related discipline
Minimum 8+ years sales/account management experience directly in the contact center or related industry
In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
Ability to work collaboratively with internal stakeholders
Demonstrated strong interpersonal and communication skills
Work effectively within a diverse sales team
Highly motivated, self-starter with strong business acumen and negotiation skills
Superior organizational skills and the ability to follow through
Ability to communicate, present and influence all levels of the organization, including executive and C-level
Strong working knowledge of the company's products, competitive products, and the market
Proven track record for sales success and hitting productivity targets
Benefits
Supplemental pay types: Bonus & Commission Pay
Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
Advanced development trainings
Comprehensive well-being & resiliency approach for upskilling, mentoring, & career progression planning
Amazing career growth opportunities
Company
IntouchCX
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.
10001+ employees
Funding
Current Stage
Late StageRecent News
Times of India
2024-05-20
2024-04-06
Company data provided by crunchbase