Senior Manager, Insights Consulting - Consumer Insights jobs in United States
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Walmart Canada · 2 hours ago

Senior Manager, Insights Consulting - Consumer Insights

Walmart Canada is a leading retail company, and they are seeking a Senior Manager for Insights Consulting in Consumer Insights. This role involves leading foundational research to inform senior leadership and translating complex data into actionable recommendations for various stakeholders.

DeliveryRetailShopping

Responsibilities

Lead end-to-end research projects: from scoping and methodology selection to analysis and executive-ready delivery
Design and execute qualitative and quantitative studies, including discussion guides, surveys, fieldwork oversight, and data interpretation
Act as a strategic consultant, translating insights into clear business actions and helping leaders understand implications and next steps
Influence and align senior stakeholders, ensuring clarity on objectives, timelines, expectations, and decisions throughout each project
Synthesize insights across sources (trackers, diagnostics, market signals, competitive intel) to build cohesive, enterprise-level narratives
Elevate storytelling, crafting simple, compelling narratives that make complex data accessible and actionable for executive audiences
Manage vendor partners, setting standards for quality, timelines, and deliverables while driving efficient ways of working
Operate with agility and urgency, adapting quickly to evolving leadership priorities and delivering high-quality outputs under tight timelines

Qualification

Customer insights expertiseQualitative researchQuantitative researchStakeholder managementData synthesisExcel proficiencyPowerPoint proficiencyTableau experienceExecutive communicationAgilityResilienceStorytelling skills

Required

7+ years of experience leading customer/consumer insights work in retail, eCommerce, CPG, consulting, or a research firm
Hands-on qualitative and quantitative research expertise across study design, recruiting/fieldwork oversight, survey design, analysis, and reporting
Proven experience running surveys and managing research vendors for quantitative projects
Strong ability to synthesize data into actionable business narratives and recommendations
Strong stakeholder management skills—comfortable partnering with and influencing senior leaders
Strong analytical and communication skills with proficiency in Excel and PowerPoint (data analysis, visualization, and storytelling)
Bachelor's degree required; Master's preferred (market research, business, psychology, sociology, or related field)

Preferred

Experience thriving in fast-changing, ambiguous environments with a strong bias for action
Demonstrated ability to produce high-quality deliverables under tight deadlines across multiple workstreams
Exceptional executive communication and storytelling skills (clear POV, crisp writing, confident presentation)
Experience with Tableau (or similar dashboard tools) and data visualization best practices
Prior experience helping to build, scale, or contribute to a Center of Excellence (COE) or enterprise insights function
Experience working directly with C‑Suite / SVP-level stakeholders or similarly high-visibility environments
Background in brand strategy or enterprise-level insights

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.