NEOGOV · 2 hours ago
Office Assistant I
Yucaipa, CA
Full-time
Onsite
Entry Level
$46K/yr - $57K/yr
1+ years expThe City of Yucaipa is conducting a recruitment for an Office Assistant I. This role involves performing a wide variety of general clerical and support tasks, assisting the public, and maintaining records, all under general supervision.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform a wide variety of clerical work including filing, billing, and tracking and recording information and records
Type, proofread, compile and process a variety of documents and forms including general correspondence, memos, financial reports, and statistical charts from rough draft, recordings or verbal instruction
Maintain a variety of records related to areas of assignment; check and tabulate statistical data; prepare routine status and statistical reports
Scan permanent records and ensure files are legible and properly filed
Assist with copying, distributing, and posting agenda packets and follow up on Council action items
Process proclamations and commendations; process Fair Political Practice Commission statements of economic interest
Upload information to the City’s website
Collect fees for permits and licenses; record payments and issue receipts and routine permits; reconcile cash drawer
Assist members of the public with understanding City programs and policies; prepare Notice of Violations and Administrative Citations for ordinance and code violations
Act as a receptionist; answer the telephone and wait on the general public, giving information on department and assigned program policies and procedures
Receive, open and distribute incoming and outgoing mail
Sort and file documents and records, maintaining alphabetical, index, and cross-reference files
Build and maintain positive working relationships with co-workers, other City employees, other agencies and the public using principles of good customer service
Perform related duties as assigned
Qualification
Required
High school diploma or equivalent verification required as part of application
One year of customer service experience
Knowledge of English usage, spelling, grammar, and punctuation
Knowledge of basic mathematical calculations
Knowledge of basic computer software and keyboarding
Knowledge of cash handling techniques
Knowledge of principles and practices of effective customer service
Knowledge of modern office equipment including use of applicable computer applications
Knowledge of organization, procedures and operating details of assigned office
Knowledge of City policies and procedures related to area of assignment
Ability to treat all customers and staff courteously and respectfully
Ability to answer multi-line phone system
Ability to learn the organization, procedures and operating details of the City department to which assigned
Ability to perform routine clerical work including maintenance of appropriate records and preparation of general reports
Ability to verify and check files and data
Ability to perform routine mathematical calculations
Ability to type accurately at a speed necessary for successful job performance
Ability to follow workplace safety procedures and policies
Ability to operate and use modern office equipment including a computer and applicable software
Ability to establish and maintain effective working relationships with those contacted in the course of work
Ability to communicate clearly and concisely, both orally and in writing
Ability to review documents related to department operations; observe, identify and solve problems relative to office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and solve problems relative to office issues for the public and with staff
Ability to sit at desk and/or stand at counter for long periods of time; intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 20 pounds or less
Benefits
Cost of Living Adjustment (COLA)
Deferred Compensation (457 Plan)
Life Insurance
Medical, Dental and Vision Insurance
Retirement - CalPERS
Work Schedule:
Holidays:
Sick Leave:
Vacation:
Tuition Reimbursement
Employee Computer Purchase Program
Flexible Spending Account *
Disability / Cancer / Additional Life Insurance Plans *
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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