NEOGOV · 3 days ago
Departmental Analyst (Trainee) 9-12
Dimondale, MI
Full-time
Hybrid
New Grad, Entry Level
$24.92/hr - $43.73/hrNEOGOV is looking for a detail-driven problem solver to join their team as a Departmental Analyst (Trainee). This role involves developing and implementing quality assurance procedures, conducting quality reviews, and collaborating with leaders to enhance training and standardize work practices.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Develop and implement quality assurance procedures
Conduct quality reviews for phones call, correspondence, and tax returns
Assist in identifying and recommending process improvements
Collaborate with area leaders to enhance training and standardize work practices
Qualification
Required
Possession of a bachelor's degree in any major
Departmental Analyst 9: No specific type or amount of experience required
Departmental Analyst 10: One year of professional experience
Departmental Analyst P11: Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service
Departmental Analyst 12: Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service
Educational level typically acquired through completion of high school
Four years of experience as an advanced 9-level worker in an ECP Group One classification
Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification
Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification
Two years of experience as a first-line supervisor in an ECP Group Three classification
One year of experience as a second-line supervisor in an ECP Group Three classification
Official college transcripts must contain the college/university name and address, the degree conferred, and date granted, coursework completed, the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA)
Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA
Work must be performed in the state of Michigan
Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload
This position has a FTINPRINT sub-class code and requires passing of a fingerprint-based background check per IRS Publication 1075
Preferred
Experience developing and/or conducting quality assurance functions
Experience developing and/or facilitating training
Experience supporting or leading teams and/or projects
Experience working with data analysis, reporting, and making recommendations based on data
Experience researching topics and presenting recommendations
Experience developing job aids, instruction materials, and designing/creating forms
Experience developing reports or dashboards for leadership
Experience performing analysis, identifying trends, and making recommendations
Experience working with data visualization using Microsoft Excel, Power BI, Tableau, Google Charts, or other tools
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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